well, it has been 3 montha and Direct Tv still hasnt mailed my refund. I have called numerous times and have been told diffrent things. I called the first time a month after i disconnected and the rep said i would receive a refund check soon. SO i called 2 weeks later only to get told that my check was in the mail and if I didnt receive it within a week, to call back. Well, a week later I called back and the guy I spoke to said I never made a request and there was nothing else he could do for me or tell me and hung up on me. SO i called back again and this time was told it would be six to eight weeks from the first time i requested it which was 6 weeks prior and to wait till the 8th week to call back if I didnt receive it. Well lo and behold, the 8th week has come and gone so I call back and get told no one ever finished processing the request so the rep said she would it and that I would receive it in a week. well, it really bugged me so I called 4 days after the last phone call and was told to call back at the end of the week because they needed time to see why it hadnt processed. What????? I said no, and of course they said they would send the request to the financial dept so they could look at it and that would take 8 business days and then another 3 to 4 business days after that to get mailed. My last bill was paid on Aug 14, 2008. It is now Nov 18, 2008 and I am told to wait till Dec 4th to call them back to see whats going on. I always paid my bill early so why cant they just send me my refund? Why do I keep getting told different things? I know there has to be a cut off time on when they hae to send my refund check by. Direct Tv is a horrible company. The resaon I disconnected is because they came three different times to "install my satellite" and I never got one. They ran a wire from my neighbors and when she moved she took it with her so that left me with no satellite. When i called Direct tv, they said I should have a satellite and they were gonna charge me for installation and satellites which i had already paid for but never received and that it would be more than a months time before they could install. I will never refer anyone to Direct Tv. They just plain suck

to chase carey ceo of direct tv. your new policy on background checks for installers and dening any one with a felony no matter how long ago or the nature of the offence.i hope u get sued or better yet your family suffers choking on that silver spoon. im sure you made a mistake in your life but wont be made public because you were able to buy your way out of it.

With the merger of Sirius and XM, Direct TV has removed channel 853; Standards; with their programing. We have lost a lot of the music channels for us older folks. I personally listen to music all day and turn the TV on only at night
I know that XM and Sirius both still have these channels on their satellite radios because my car have satellite radio but, have eliminated from their TV schedule. Such performers as Sinatra, Bennett, Torme, etc. are gone from the TV schedule. THere is plenty of HEAVY METAL and RAP(CRAP) still available.
I have never sent a complaint to anybody before but, this upsets me and I'm sure many others, especially at the price you pay of their services.

Direct TV charged us for service at an address that was a vacant house.
We moved from California in August 2006. When we arrived in TX we started up a new account with Direct TV.
The DTVcustomer service Rep said start a new account to get the perks. We did. Six months later we get a bill for service at the old California address for $121.33.
Today is November 14, 2008 and after many letters, phone calls and explanations, Direct TV has never credited these charges.

No service was received and Direct TV will still not admit fault.

So, we waited until out 2 year contract ran out in Sept 2008 and we have two credits on our DTV account totalling $275.00. We want the money credited back to our bank account. On four different dates, 9/16/08, 10/23/08, 10/28/08 and 11/14/08 I have been told the "processing" time for these credit is 6-8 weeks from the last "transaction."

What a scam...DTV keeps our money and moves the cheese everytime I call in.
You can be sure I am calling on 1/5/08 (8 weeks from today). If I don't have my money by then...I will make another complaint.

My advise: Don't ever do business with DTV. While the reception may be good...their customer service and billing practices are deceitful.

I signed up for services with DIrect TV and they came to intsall and told me that they couldnt because I had too many trees around my house. So I asked for my money back and every since they havenot refunded my credit card back its charges. They have yet to give me my money and they told me that even though it says Direct Tv it doesnot mean its them, it was an independent dealer whose number they dont seem to have on file. All they have is the dealer number (WDSL). All I want is my $47.