I closed my account with direct tv. I never gave the m the ok to go into my account and take all of my money out of my account . That left me with a NEGATIVE $-48.87 in my account. I could not be able to paid my rent, phone bill, and light and gas. Some of my bills could not be paid. The young lady " AND I USE THAT WORD LOOSLY" did everything that she can to not transfer me over so that i could speake to one of the supervisor. She had me on hold for 7 min. "NOT VERY PROFESSIONAL AT ALL" came back to tell that she coulnd not find any supervisor at the time. I told her that i will wait i have allllll day!!! Finally the supervisor came to the phone she also said that my last balance was $557.53 But they will only take $339 and some change. Now i feeled that if and i do mean if a person who was closeing the account had owe this amount of money that the company would that the amount that is really owe to them instead of taking only half and/or partial of it. And the worst part is that they "NEVER AND I DO MEAN NEVER" gave me my final bill and i am still waiting on that. But that LADY said that the bill was mail on the 29th. of AUG. . But that was the same day that my money come out of my account without my permission. I told that LADY that i feel that they are "VERY AND I DO MEAN VERY UNPROFESSIONAL, UNKIND, UNPOLITE, AND MOST OF ALL VERY, VERY UNTRAINED" I demand my money back and i will not go back to them anymore. NOT EVEN IF THEY WERE THE LAST CABLE BUSINESS ON EARTH AND WAS OFFERING ME A NICE DEAL TO RETURN MY RESPONDS WILL BE HELLLL NOOOO!!!

Unable to receive local channels.

They call us every day trying to get us to subscribe again to their service.

On August 6th, 2008 my fiance called Direct TV to settle on our past due account of $807.76(charges for fees on boxes unless returned or account is reinstated.) Direct TV settled on $225.00(we reinstated our account.) Within a day or two I went to make a withdrawl and there was no money left in my account. After going over my account I realized Direct TV withdrew two seperate amounts, one was for $225.00 and the other was for $582.76, turns out to be a total of $807.76. I immediately called Direct TV and spoke with a supervisor by the name of Marisol. Marisol agreed it was there mistake and they would return $585.09 (with taxes). I then explained to her my account was already insufficient and was accumalating fees. She assured me if I faxed in a statement to her all monies would be returned to my account by Friday August 15th, 2008. I was so excited about finding my money and knowing it would be returned to me that I did not realize how long I would have to wait. Today, (Monday August 11th, 2008) my fiance tried to get in touch with Direct TV to explain to them we needed the money returned sooner. Direct TV stated (Jared)they would be unable to return it any sooner. My fiance asked if we wrote a check for groceries if they would pay the "bounce fee, " he also stated they would be unable to pay the fees. Now for the dilemma, we have five children and that was money needed to buy some groceries, fuel for my car to get to work, and school supplies (school starts on Wednesday), and whatever else I needed to do with "my money." So I guess what I am asking is what am I supposed to do until Friday. I borrowed $20.00 last night to buy $7.83 worth of food for seven people for three meals for today and I put the rest in gas at $3.64 a gallon. I need food for the rest of the week and do not have the resources to beg or borrow. How can someone take your money so quickly and easily out of your account. Yet, take as long as they need to return it. I also had two credit cards I needed to pay and they are now past due (first time.) If anyone reads this and can call Direct TV and ask them to please put a rush on this we would greatly appreciate it. Marisols voicemail is 956-784-7088 or you can call 1-800-531-5000 and ask for Marisol or another supervisor. If I can get several people to call maybe we can get them to speed up. A check in the mail would get here sooner. Thanks again, Mother of five in McLoud, Oklahoma.

I have recently signed up for Direct TV. First of all, the reception is bad, as I am sharing a big dish with neighbors in the apartement. Do not get satallite service this way by sharing a big dish with neighbors, you will have nightmares getting good reception. Second, I also signed up for auto pay and paperless billing. I was furious when I noticed that my credit card was deducted for 2 months payment with a late charge. I called and customer services responded to me that I had not pay my previous bill and that it takes 1 to 2 billing cycle for the auto pay to kick in. I checked through my statements and surprisingly, I didn't get my last billing statement nor was notified through email notification. Therefore, trying to be hassel free of writing a check every month and being eco-friendly of switching to paperless, I was charged a late fee. The customer service didn't not even explain things will and her English was horrible. I have now cancelled auto payment and paperless statement because I just cannot trust what Direct TV will do to take money from your account without your authorization. After 1 year, I will cancel the service. Never again Direct TV. I'm going back to Cable.