FIRST OF ALL I HAVE HAD SEVERAL PROBLEMS I BEEN CHARGED SEVERAL TIMES FOR SERVICES I DID NOT ORDER OR WANT. ONE MONTH I WAS CHARGED MY REGULAR BILL TIMES 3 . IVE HAD CHANNELS ADDED AND TAKEN AWAY WITHOUT MY CONSENT. THE NEW ONE IS THAT I NOTICED I WAS BEING CHARGED FOR DVR SERVICE AND ITS ALREADY INCLUDED IN MY PACKAGE. CUSTOMER SERVICE TOLD ME I WAS RIGHT OF COURSE AND SAID THEY WOULD CREDIT ME $35.00 SO I GO TO RECORD SOMETHING ON MY DVR IT DOSENT WORK I CALL AND GET TOLD THAT IT WAS THERE MISTAKE AND THE $35.00 WAS NEVER DEDUCTED FROM MY ACCOUNT THEN I GET TOLD THAT I HAVE A BALANCE OF $28.00 AND THAT THEY CANT TURN MY DVR BACK ON UNTIL I PAY IT AND MY DUE DATE ISNT UNTIL 8/15/08 SO NOW I DONT HAVE MY COMPLETE PACKAGE BECAUSE OF THEIR MISTAKE. YOUR COMPANY SAYS THAT YOUR BETTER THAN DISH NETWORK AND YOUR CUSTOMER SERVICE IS GOOD THATS A LIE ALL THEY DO IS TELL YOU WHAT THEY AND EVER TIME THEY MAKE A MISTAKE ITS ALWAYS SORRY FOR YOUR INCONVIENENCE ITS NEVER ANYTHING FREE OR CREDIT TO YOUR BILL I THINK AFTER SO MANT MISTAKES THOSE KINDS OF THINGS SHOULD BE OFFERED.IF I DONT RECIEVE SOMETHING FOR ALL THE PROBLEMS I WILL BE IN CONTACT WITH SOMEONE TO CANCEL MY CONTRACT WITH OUT ANY CHARGES FO BREAKING MY CONTRACT WHICH ENDS ON 6/09 I DONOT AND WILL NOT DEAL WITH THIS TYPE OF INCOMPETENCE FOR ANOTHER YEAR.I ALSO PAY OVER $100.00 A MONTH FOR SERVICES THAT IT SEEMS YOU HAVE CHEAPER PRICES FOR THE SAME CHANNELS I HAVE I FEEL IM BEING RIPED OFF AND IM PRETTY SURE I CAN GET THE CHANNELS I WANT FROM DISH NETWORK THATS NOT WHAT I WANT BUT I WONT PUT UP WITH THIS IM SURE SOMEONE WANTS MY $100.00 AMONTH AND APPARENTLY DIRECTV DOSENT! I WOULD HOPE

My apartment had Direct TV all ready installed when I moved in. I was informed this was a month to month contract and NO long term commitment was required. I was then asked if I wanted to upgrade packages and again was told no long term commitment was required... so I got it. I moved shortly thereafter and tried to cancel my service. They said I was then on a 2 year commitment. But, I was to return the box, but keep the antenna. They produced a piece of paperwork showing where I had agreed to a 2 year deal. Funny thing, it was not my signature. I informed them of this and their reply was that maybe one of my friends signed for it on my behalf. I have no friends there and no one had my permission to sign my name..Period. Then I was told I could protest in writing, which I did. Their response was they would turn me over to collection and ruin my credit. Plus, my account was now closed and no further action could be done. What can I do fight these deceptive, fraudulent, crooks?

On July 26, 2008 there was an unauthorized debit taken from my checking account in the amount of $591.73. I have tried to resolve this with Direct TV by faxing my statement information showing the debit. It has caused 5 insufficient funds $25.00 each totaling $125.00 to be taken from my account because of their error. I am reporting this to the Better Business Bureau President Charles I. Underhill. I did inform Direct TV I will not be making any payments on my account until this error is resolved.
Paulette 619-7413877 work 619-527-3400

Direct TV SUCKS!!!When it comes to service. I have to wait a fucking week to get my service back up and running. This is a crock of shit. Now, I have to take a fucking half day off of work just so the assholes can come to my house "At their fucking convience" to fix my direct TV. Direct TV should pay my salary for half the day that I'm getting docked to stay home to wait for their ass to fix my direct TV. Direct TV needs a class on customer service.

last may I added hd to my service.now keep in mind I had hd with them already with my store bought and owned recievers ...they said they moved the satelites and added some stuff so all my other 300.00 recievers was useless.and to continue I would have to buy not lease a new dvr reciever..another 300 bucks..the installer came out and said he didnt have a place to mount the new dish that was solid, and I said its a house the most solid thing around, , he just said he couldnt do it..so I said fine, I called and tolled his supervisor and he sent out another installer .who said '' we can put a pole here and mount it...instead the original installer even thow he heard the guy ...mounted it to a tree stump...probably still laughing!!
it worked for a year, and two weeks ago it fell over..I told Direct tv and they said there not allowed to mount them to trees ..well needless to say i tried to get it reinstalled, and it was set up for july 26 2008 ..between 12 and 4 pm..ofcoarse they called at 3:30 and said he would be late..i said I had to reschedule. well they called 5 minutes later and said that they would reschedule
tuesday, , then 30 minutes later dtv called and said they had to reschedul for them ..ok again i told them tuesday .then 30 minutes later someone left a message on my phone saying they came buy and couldnt get a clear line of sight, , I had all 5 satylites with signals in the 90's 0n the signal meters...and besides i was there when he so called arived and I didnt see him at all..well this morning i called and cancelled I i expect to pay atleast 500 dollars for a service I couldnt get anyway...I think Enron was more fair and why do I have a new contract I have been a loyal customer for over 10 years...Just take my advice, , Dont use direct Tv or anyone who says contract...