Direct TV

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Category: Entertainment

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Savannah, Missouri, United States

Direct TV Reviews

DirectTV damages January 3, 2011
Property and Health Damages (class action)
Medical damages from water intrusion

We moved into a rent controlled apartment in the most awesome location a month ago, and have no intention of moving.

That being said, we cannot be in a mold damaged dwelling, period. It is a medical necessity.

So, when we noticed the brand new carpet in the bedroom smelled like mold, we ripped it up to investigate and discovered years of water intrusion on the floor boards, but no obvious water source. We removed the damages, paid for new carpeting, and kept our eyes out. Low and behold, LA just had an amazing downpour for days.

So, after noticing the outward facing wall was damp, I looked outside and noticed the culprit. Previously, a DirectTV installed did what they apparently always do -- they punched a hole through the exterior wall leaving a 1" gap, and of course, wires dangling haphazardly down to the ground far below held together in a rat's nest of non-compliant wiring mess.

The 1" gap has been allowing water to freely flow into the exterior wall, spill down to the floor, and grow significant amounts of Stachybotrys (black) mold. When I moved the wire from side to side, the exposure I got was so debilitating I became dizzy, sick, and experienced significant allergic reactions which are consistent with the reactions I experienced prior to removing the carpet a month ago.

In addition to water intrusion, punching a large hole in an exterior wall with no flashing other than a dab of putty also creates an air flow dynamic which causes the interstitial spaces to be exposed to moisture, and freely distributes mold that has accumulated in the wall into the living spaces.

Now, I want to know how DirectTV has the ability to violate building codes, create significant health damages, and make a place untenable with no financial repercussions or responsibility.

As I obviously have more knowledge as a layman than most would on this issue, I wonder how many dwellings across America have been violated by these sloppy lying installation thugs who work for or contract for DirectTV. And, I seriously wonder how many thousands of families are being made ill directly because of a DirectTV installation.

In the mean time, trying to explain this simple building science to my landlord or management company will get be on a black list or evicted. I've seen it before endless times.

I strongly encourage a class action lawsuit with a medical damage component. What attorney has the knowledge to handle this? I know a few. Perhaps I will contact them.

I won't even mention my former experience with DirectTV back when I actually considered having their service. It was a nightmare of incompetence that resulted in the highest level of attention. Now, I see this incompetence is evenly spread throughout their lame corporation -- and they need to be milked for damages and justice.
Witygal January 2, 2011
Class Action Law Suit
I have had it with Direct TV. For starters, their billing tactics. We had billing set up on one account and after the first 3 billing cycles being screwed up (they actually charged 2 different bank accounts). The one I used for the "initial set up" they said they were only charging$25 (which was just to make sure you had credit). I set it up so our joint household account would be billed and after much headache, emotional distress and telephone calls with them, they finally got it right - actually the President of Direct TVs secretary got it fixed 3 months later and my numerous calls to Direct TV - I have spent maybe 12 hours of my time on the phone with billing alone problem, now I spent another hour today! I'm not entering 2011 with these types of problems. I will use our judicial system and let my taxes that I pay every year cover the problems I encounter.
NOW - after we have had service only since 8/3/2010, we are told that in order to order movies (that we have done in the past) we have to have a landline phone hooked up to our HD-DVR box! BULL!!! The only way we can order any paid movies is to call or go to the internet to order??? BULL!! Why have we done it previously... so I called today and they want ME to spend yet another hour, or two or three on their "technical support line"... I told them to call technical support and they can call me back when its fixed.. he said "I'm sorry we are not equiped"... hello -- this is YOUR company and YOU are not equipped to contact your own department tell them the problem that I just spent 45 minutes explaining to you??? I want this service out of our home, I want our contract voided by the President of Direct TV so we are not billed any further and... if they do not do this, I want to establish their business tactics in a Class Action Law Suit that I will find an attorney to take on for us. ANYBODY WITH ME??? You can email me at [email protected] and use the subject: My DirectTV Service
Gerlene December 31, 2010
Over charges and Equipment
We have been customers since the days of Prime Star (now Direct TV) and had no problems with this company. We upgraded this year (2010) because we wanted to get our local stations. Upon our request to Direct TV through their telephone service we were told that our system was to old to provide the local channels in our area so we would have to upgrade. The customer service representative stated we could have a new dish and components upgrade for free and even get a HD receiver for the upgrade. I also stated I would like to have HD DVR and a standard receiver for the the kid's bedroom. He said that I would be able to keep the receivers that I had originally purchase (not leased) from Radio Shack. We were waiting on the HD receiver that was promise in our upgrade only to find out later it was not part of the deal. When they installed the HD DVR they took of with our original receiver stating that it was an exchange. From there the junk kept coming. Be aware of all the charges before doing business with this company. You will not find a sympathizing individual who can do anything for you. We do not want our credit damaged so we will suffer for two years and then switch. We are a people of our word and will cancel. I just don't know what else we can do to get this taken care of. My recommendation is not to use this company. The billing came and besides the $311.00 that they charged us for the standard and HD Dvr receivers the bill added up to $ 133.00. A far cry from the $ 59.00 we originally had monthly.
PEARL SMITH December 31, 2010
money for referrals
I refer daughter in september of 2010 one month after i signed up.we were suppose to get 100.for referal i use my credit card for her down payment, direct tv said she didnt sign up with them there for not eligible for rebate.then they told me that its too early give it 8 weeks .lies after lies .what can be done?
rosemary Smith December 30, 2010
taking money out of your bank acct. and not sending you a letter first
I was a customer with them for about seven years. we started having finacial problems got behind on our bill wasn"t able to pay the bill right away. so they sent it to a collection agency I was going to call them and set up payment arrangements. Then my husband got looking at his bank acct. they had took out over three hundred dollars in his acct. I called them up and ask them why they took it out without letting us know and the one I was talking to said they were aloud to because when you sign up for satellite it says specifacally on the contract if we owe any back bill they are aloud to take it out. I told her I had received a letter on the remaining balance that we owed from a collection agency and was going to set up some payment arrangements. she said they didn't send it to the collection agency. I told her I had the letter right there in my hands. She kept saying it wasnt sent to a collection agency but it was cause I had the letter. They could of had the courtesy to send us a letter letting us know they were going to take it out of his bank acct.
Chinara Duckworth December 30, 2010
Customer service
I made a payment arrangement which was set for 12/29/10. We were never informed that the service can be shut of a 12:01am on 12/19/10. We have been a customer since 2007. I explained the situation to a rep, then supervisor Tim, then supervisor Tori 403382, then supervisor Cindy. No one even asked for my account information. I asked Cindy to please not put me on hold, she said she had better things to do and she had to go to a meeting. She placed me on mute. I then stayed on the line with her having me on hold and used another device to call in to customer care. I was explained why my service was interrupted by Veandra TPCL438080. She educated me I had to make a payment and restored my services. Very understanding, not because my service was restored, but she listened and didnt try to brush me off. Her supervisor Johnte TPCL 325019 was of great assistance and made sure I was given all expectations.
Carolyn page December 30, 2010
un law actions.. using my ss# and daughter name to open account then take money from my account
Yes an account was opened in my daughters name but my ss# was used... then you took money from my account. i would like the draft cancelled and money returned to my bank account or other actions will be taken... you used my ss# without my autherazation...
kb2vzj December 30, 2010
Scam Charges
DTV SCAM. Check your credit card and bank statements. Direct TV is doing multiple charges on cards and when you call the number referencing the charge, the electronic voice tries to have you say yes to service. I have never had DTV and Never will.

Direct TV Stole $435.22 from us even though we have never used them nor ever will

Direct TV - If you have been ripped off please submit a internet complaint to your states Attorney General's Office. Just do a google search. I filed my complaint and it took about 15 minutes. They will look into it and if many people complain then we should all get money via a class action suit. Good luck


DTV Scam - If you have been ripped off by Direct TV, Please goto the Direct TV Facebook Page and click report page on the bottom left as spam. If enough people do this, maybe Facebook will remove their ad page and a few less people will be ripped off.


Also go here: http://www.complaintsboard.com

And file a complaint: It will show up on Facebook so everyone can see.
fatdog70 December 30, 2010
DVR
Half the time I try to change the channel on the DVR it doesn't change. I try and fast forward through commercials on the DVR and it just keeps going and going. I have had it replaced every 3 to 6 months for the last 3 years and always the same story. All the other receivers work just fine, only the DVR seems to do this.
edith welter December 30, 2010
EST programming
At the time I had Direct TV installed, I was not told that about 95% of the programming is on Eastern Standard Time. This mean that most programs here are three hours earlier than listed in our TV Guide. I repeat, I was not told this at the time of installation, nor does it appear anywhere in your advertisments. I cannot understand why this is; when we had Dish Network all the programming was as listed. Surely Direct TV is a large enough company to have satellite connections on the West Coast! I would cancel my contract, but Direct TV would undoubtedly charge me an arm and a leg to do so

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