I just took Direct TV services, they Installed April 2 2010, would like to cancel the services on 14th of April 2010, they said I am bond for 2 yrs, but when I call for services They told me 15 days trail period, and they mention moving is free, know they are asking $ 50. & customer services are very bad, I talk to their rep. is ID # 10015502, not getting right treated from customer rep and he just hangs up, So be careful when you get services from them.

So I will keep them for 2 yrs and never evr go back with them...

After signing up for Direct TV, signal stopped arriving to one of our television sets. We called the company, they tried trouble shooting and couldn't figure out what was wrong and so they said that we would have to pay $50 to have a serviceperson come to our house to "fix" the problem. Otherwise, we could sign up for a 5.99 per month "service agreement" for at least 6 months.

Nothing in the Lease addendum that was provided to us at sign up made us believe that if the Direct TV stopped working that we would be required to pay above and beyond our monthly fee to make it work. Apparently there was some other adhesion contract that wasn't provided until after signup when we received our first monthly bill. I have not checked to see if that contract notified us of this. Even so, we didn't receive that document until after the 24 hour cancellation period had passed.

As I explained above, Direct TV uses highly deceptive trade practices. Furthermore, their service is poor as the television will frequently go out during a rainstorm, they don't have an easy system for on demand programming, as does regular cable. Finally, their interest in assisting customers who are still within their contract is nil. I will be cancelling the service as soon as the 24 month contract period expires. If you are considering cable service, I highly recommend against Direct TV.

Direct TV should be banned from doing business in the US. They promise good service, customer support, etc and when you sign the contract that is the last time you can reach them. I have had their service for a year and my service is out most of the time. I can't reach an english speaking person and normally no one at all. You just stay on the phone and listen to their elevator music for hours until you decide to hang up. Their DVR is junk and has not worked correctly for over 3 days at a time since they installed it. When I mentioned to them that I would like to cancel the contract since they could not furnish me with the service I signed up for they said it would cost 500.00 to get out of my contract. Unreal, why should they not be bound to furnish what the promise. DON'T LISTEN TO THEIR ADS, THEY ARE NOT TRUSTFUL. YOU WILL BE GREATLY DISAPPOINTED IN WHAT YOU REALLY GET FROM THESE JERKS!!!

They have owed us 536 dollars that they stole out of our account back on Feb. 3rd 2010. I have been given every excuse in the book and still no money. Today I filled out a formal complaint with the Attorny General of Iowa. After reading hear and other web sites it is apperant that this is part of there long list of deseptive practices. It is out right robbery and fraud I hope enough people complain to the state athorities and maybe something can be done to stop there theivery and disseption. I vote for closing them down perminatly.

Impossible to cancel service which is my contractual right.