I just canceled my Direct TV due the high cost of service. For the past 2 years I have had Direct TV. Every time it snows I lose service. Every time it rains I lose service. The original installer put my dish on top of my roof where it destroys the beauty of my house. I have asked Direct TV to move the Dish and every time the Direct TV contractor said it could not be moved. They all suggested I just crawl up on the roof to brush the snow off the dish. Maybe they should come and do that so we can eliminate these people from the gene pool. I found the alternative, get rid of it.

When I decided to cancel the service, I was told that I signed up for a new two year contract in January 2009. If I did I was not made aware of it. The servcie representative I talked to about cancelation insited that I was told about the contract when the DVR was installed. I installed it myself so that was a lie. Because of the alleged contract I am being charged a $300 early termination fee, what a rip off. My cost of TV service went from $45 per month to $82 per month and my service (number of channels and premium channels) was reduced. What a rip off. I will make sure I tell everyone I can what a great deal Direct TV is. I am glad to be done with your service. I now have a better picture, same channels and pay about 50% for Television service. I even get a few good channels not offered by Direct. GOOD BYE!

Direct TV is a JOKE!!! I ordered the service...they didnt tell me i couldn't get locals...so i canceled and ordered cable. now they want to charge me a 450 early termination!!!
What a joke... i wouldn't cancel if they had locals!! LAME LAME LAME

In August 2007 I decided to order cable television. The first question asked is your social security number. I am reluctant to give that information and asked if I could do something else than give out my number. I was told that they (Direct T V ) could charge a credit card $300.00 (Three hundred} and if at the end of one year, if all payments had been timely they would credit my bill by $10.00 a month.

After having the service for 6 months I decided it was not worth the money and cancelled the cable. I was told I would be charged for the six months left on my contract. My credit card was charged an addition $68.00

I have called on several occasions and been given different reasons why they won't return the deposit.

I have discovered that Direct TV has been charging me, and I'm sure many other customers for Receivers that are not in use. every time I have replaced a receiver in the past several years, they have charged me for the new receivers, and continued to charge me for the receivers I have disconnected. The charge is only $5 per month, but over several months, with possibly thousands of customers, this blatant fraud could add up to millions in additional revenue for Direct Tv.

what happens is this: You must call Direct TV to activate a new receiver. When you call they ask what room of your house you are in. Then they ask for the card number of the receiver. They have NEVER ask me if I was using the receiver I was disconnecting any more. They simply continue to charge you.I discovered that I am being charged for 7 receivers, and I only have had 4 active receivers for at least 4 years.I have talked with several other Direct TV customers the past few weeks, and the same is happening to them. Direct Tv should ask the consumer what they are doing with the receivers they are replacing, so the consumer does not continue to pay for them. They do not ask. which tells me this is a blatant intentional attempt to charge the consumer for something they are not getting.If you consider the tens of millions of Direct Tv customers across the country, this amount is surely in the millions. I have taken this up with Direct Tv, they have only offered to credit me for the past 2 months. By my calculation, they owe me at least $700. One can only imagine the number of receivers replaced around the country the past few years, with HD now available. To get HD, you have to replace your old receiver with a new HD receiver.Since the extra charge is only $5 per month, many consumers are not noticing this on their monthly bill.

If you think about this, you will agree, the proper way for direct Tv to handle this, is to ask the consumer if they are permanently disconnecting the old receiver, so they will not be charged the monthly fee. They NEVER do this. which tells me it is intentional.

I have been batteling with direct since I have joined them in dec 2006. When I signed uo they promised me a Free Portable DVD player I call then continuosly every mont since then and they it will be shipped in a few weeks. When I complain that it is duly noted and as soon as they can the will mail it. I have a higher biller each and every moth with no warning or anything. I would to see how you can handle this company and getting the portable dvd player I am entitled to for over a year now.