Iv'e been trying to get Direct tv set up in my home for a couple weeks now with no avail.I have an install today (5/06/11)set up but Claudia has blocked me from getting my account set up, I'm being treated like a criminal.A red flag came up when she looked up my name for some reason and I asked her why, she would not tell me she asked for a previous address and because she couldn't find it she wanted me to fax over a copy of my ID, Soc. Sec. card and a bill with my address on it.I did .But blacked out part of my Soc.Sec.# to protected myself, she told me that they have to have the full # on the card to verify it, I told her that I didn't feel comfortable sending my # over a fax that I don't know where it's going she told me it would go to her personally but when I asked her if she got it in another call she had to go to a pile of faxes to find it, I don't like being lied to.I can't believe that she is the only way to get this done.
I would like a call from her Boss A.S.A.P please
Janine S. Clark 503-481-2495