I signed up with Direct TV through Qwest. I was going to bundle my Cable, internet and phone services, but when the phone guy came out he informed me that the Qwest Internet was really poor and slow. So I canceled the Direct TV 2.5 weeks after the install. I was then informed that I could not cancel without a $350 fee, as I was under an 18 month contract! This was the FIRST time I had deard of a contract... I was not informed of it by Qwest, nor by any Direct TV rep. What happened, I think, was that when the Direct TV installer asked me to sign a form stating that the install was done correctly, it actually contained a hidden contract. The QC Direct TV guy actually told me that I could cancel within 30 days with no penalty, but none of the Direct TV reps I spoke with would give an inch... very rude and nasty. They informed me that I had only 24 hours to cancel after install... 24 hours!! The install guy did not leave a copy of the paperwork, which deprived me of any chance to see that I had been scammed. This is a scam company, and they have the ethics of a diseased hyena. QWest is no better, they refused to take any responsibility or help in any way.