DIRECT TV CORPORATE OFFICE- EL SEGUNDO, CA TEL# 310-964-5000. My problems began back on 6/8/07. Started having a reception problem with local channels. Tech came out adjusted dish. He advised we should have some tree branches removed, but he did get reception back. He also recommended that we replace our old HD receiver and upgrade to the new HD dish. After he left we noticed we had now lost HDTV channel reception. I paid $400.00 to trim tree branches and called to schedule a second service call to get new HD receiver and install new dish and get HD channel reception back. 2nd rep came within 3 days of call. Work order only had new receiver, no new dish. He replaced receiver and adjusted current dish and reception was back to normal. Discussed installation of new dish. He announces that it cannot be located where current dish was, so I paid $400.00 to trim branches for nothing. He found a new location which would require me to totally remove 2 trees. I demanded that a supervisor come do a site review before I cut down more trees. He said he would get that scheduled.

That was on 6/13/07 and I am still waiting on 6/25/07. I have called 3 times since then and have been promised someone would be here by today 6/25. Still no one. First thing tomorrow I'm calling them to come and get all of their equipment and call another satellite provider.

BEWARE OF THE CONTRACTORS DIRECTTV SENDS TO INSTALL YOUR SYSTEMS! THEY DO NOT WORK FOR DIRECT! THEY ARE NOT BONDED!!

My family recently had DirectTV installed in our our. We were quoted by BellSouth that there would be no extra charges to have two DVR's and four receivers installed in our home. The installers (contract laborers from out of the state) arrived at our home at 4:45 pm to begin the installation. The installers walked into our home and immediately began spouting extra charges that were to be paid to them..not DirectTV.

Our home is very large so it was difficult to monitor two installers at one time.

When they left our home my Dell Axim PDA was "MISSING"!! I had bought this PDA 6 months ago!

I called the contracting service that DirectTV sends to customers homes regarding the theft. They were totally unconcerned! Their reply to me was...collect it on your "HOMEOWNERS INSURANCE"!!!

This incident happened in Metairie, Louisiana!! 2007