Directtv wont give me address or boxes to send their equipment back but they still bill me. Im not gonna pay for these boxes when they make it impossible to send them back. I dont want them and definitely dont want any memory of having anything to do with these crooks. The Directtv service is horrible. If the wind blows too hard you dont have any cable. I will continue to tell anyone that will listen not to get anything from these guys.

they always charging me 3hundred dollars a month and then they shut u off anyways now they say i owe them for movies back in 2009 so i told them to shut it off they are crooks i went to time warner cable i get three things for the price of one

12-16-10 we had snow today that ended at 12 noon. I get home from work at about 4:30 and have no Direct tv signal. I do all the typical routine to get the signal back and cannot get it back! So I call once and only get to a computer and they lead me through the steps I have already tried. So i call back after I get the kids fed, etc. I talk to a lady who tells me the cable from the dish is unplugged somewhere. I go to all three receivers and nothing is unplugged. The TV worked when I went to work and nobody was home all day. It started to lightly rain about 12 noon to 3pm. When I got home the temperature was 38-39 degrees. So the rain was not freezing. After listening with the computer I went up to the dish and cleared it of any snow/ice. I call back and talk to a lady who didn't help so I asked that a service technician come out to fix the issue. She said she could not do that because of the weather. I told her it didn't matter what day, i'll take the appointment next week. Finally I asked her for her supervisor and she put me through to a guy named Brandon who identified himself (i have his employee # if anyone wants to see it). He told me if the problem was from noon on why was I just calling at 6:30 or so? I told him I called earlier when I got home from work and what did it matter what time I called? He said that it was reading 31 degrees and that the rain is freezing so I informed him that at 4:30 it was above freezing so the freezing rain does not hold water in this case (and I cleaned off the dish!). I asked him if I could schedule a technician (not today, in the next couple of weeks) and he told me no that they reserve technician visits for customers who have real issues! so I ask for his supervisor and he rattles off like 10 different names (Ralston, Chris, Ulysses, etc., etc.) but would not connect me to any of them! Amazingly the minute I hung up the phone with this jerk the Direct tv signal comes back. Coincidence? Don't think so... AWFUL customer service and the supervisor was 10x worse than the initial agent.

I have had direct tv not quite a year now I am so frustred with this company. I have spent several hours on the phone almost every month I had problems since the very beginning First my tv would go out everythime it was overcast it did not even need to be raining I would call and spend over an hour on the phone with someone who would tell to push this do that it would temperally fix the problem until the overcast would come againg. Then after the month I recieved my bill it has never been the same I would spend more time on the phone with billing. They would tell me it was taken care of but every month it has been different I have sent several email to the company getting no where. The last straw has been this month after calling them every month they finally sent someone out to my house in sept to see if the problem of my tv go out could be fixed they replaced the box and also something on the dish also the 2 service guys could not tell me what they had done because they could not speak english and I could not speak there language. Finally I got one of them to give me a copy of what they did after call dirct tv and haveing someone trans late. Well I thought that would be the end of all my problems until I reviced my bill this month which is now November. and there was a charge on there for 49.95 for the service charge for them to come out and fix there defaulty equimpent I called direct tv right away and revieved nothing but the run around the one qentlemen David tells me because I didnt have some insurance thats why I was being charged how can this be I said It is your equipment that has been defaulty and the response was pretty much thats the way it is. I have never in all my life had a problem with a company that promises something and has no way stood up to there agreement. I will be going back to comcast I had it for 15 years before I swithed and regret every changing. To anyone out there stick with comcast or go to dish I am sure you will most liking get better customer service. I hope no one else has to go through what I have been through for the last 10 months because it is frustrating and you get now where.

It seems that Fox News is blocked in our area for the pre-election weekend! Why?