My husband ordered the service and they never informed him that we were signing up for an 18-24 month commitment and told him we could cancel anytime. We stopped using them because the basic channels we were getting were rubbish and the movie channels played the same movies all month long. We left with a final bill of $89.97 and that was in August. It's now six months later and the bill is now up to $656.31 including $420.00 for not fulfilling our contract and it continued to rise until the contract is complete. I just spoke with DirecTV and they claim that even though my husband was not informed of this contract, once the installer brought the equipment and signed off on the work, that was our contract. They were rude and are falsely luring people into multi-annually binding contracts without telling them. This is theft at it's lowest level and I would like to be included to testify if criminal charges can be brought against them because they're doing this to all families and especially marketing to military families who often do not stay in one place for the length of the contract! I'm surprised the Marine Corps allows these criminals to operate on our bases, I'm referring to the insurance scams that ultimately led to soliciting being banned on bases.