For the last two weeks, I have been getting nothing but calls from Directv asking me to sign up for their promotions. Everytime I have told them that I am not interested and to take me off their phone call list. They continue to call and the last guy said that as long as their is a promotion at DirecTV, they will keep calling. I have sent them letters with no response. They keep waking up my six month old and it is getting very very annoying. I am already a customer, leave me alone!!!

I am fighting the same complaint with Directv and shoddy "professional installation". They tore a huge hole in my wall and left a large crack running across the wall from the crack. Customer Service sucks.
Sent complaint to corporate office.

Try these emails: [email protected], [email protected], and [email protected]

Forbes lists these individuals as CEOs and senior executives at Directv - Maybe is their inbox gets flooded with consumer complaints something will be done.

Don't ever get DIRECTV! They rip you off. I was a long time good customer who faithfully paid my bills. I stuck with their service that I felt was superior to cable except when it rained! I did not like their requirement (which I was told changed when I switched) to pay $200. for a leased DVR. Then I terminated service after many years and switched to UVERSE. I was required to pack up my three receivers and accessories in their own provided boxes and mail them back. I did this timely and according to direction. I tracked the return shipments with their return tracking numbers. They were delivered on July 2, 2010. On July 18, 2010, I received an email stating that I had an outstanding bill which was incorrect because all current charges had been paid. I called to find out that I was being billed for unreturned equipment. I provided tracking numbers and was assured that no charges would be made to my credit card which I was required to provide. I was also told that the bill would be rectified on the next business day. I later received a paper billing for the erroneous balance which I was told that I would receive, but I was waiting for the reversal of the bill which I was assured I would also receive. Yesterday, when I was away from home, I received an auto-generated call which instructed me to call about my account. I did so today, August 2, 2010 and found that my credit card had been charged without my authorization for the erroneous account balance. After over two hours on the phone with the customer service call center and supervisors, I was told I could not be connected to anyone in account billing who had the authority to reverse my charge immediately. I now must wait for a correction that will be made supposedly "within 72 hours." This is bullshit. No reputable company should treat customers this way. I had specifically called and was assured this would be resolved but no one corrected the error. Don't ever trust these bastards. They will rip you off.

I am now out to totally discredit DIRECTV, expose them for the thieves that they are, and make sure that the public is aware of how they operate!

WARNING ABOUT MANDITORY TWO YEAR COMMITMENT.
You are under a 2, year commitment with DirecTv for any changes of service no matter weather you sign a new contract or not. The installers will deny this and will not ask for your signature, but the company still holds you to a 2 year committment from the time that a change is made to your service. I was told that I would need a new receiver to receive local channels when they were introduced to our area. I was told that if my previous committment is up, then I would not be under a new commitment. I was told this by the installer, and his manager, Dustin Dunlap of the Missoula Montana office. When I cancelled my service because of loosing my job, that I now owe DirecTv $336.17. I wrote to the head office in Colorado about this situation, and they said that they considered this an accurate and fair charge. It use to be that a contract was required, but those days are over. When you have a large company, with layers, I guess you are entitled to what ever you would like.

from no customer service to very bad business practices, they suck. let me repeat THEY SUCK. If you can avoid them do so