havent had t.v.cable since april 4 of 2011. i took over the servic feb 27 2011; put in my name ...they already had a dish there @2892 e. calle rabida ... move out on the 27th of march, cancal my service there april 4th... they told me that i would have to pay 50.00 to setup @a different location, i had let them now i didnt have the money at time and will call . well i made my bill in full and 50.00 for the set up ;the came out he said it would be imposable for services. they have no sight . my manger of this aptment says no to the roof and in the front, only a tpot in my patio

We signed up for the Verizon/directv triple play. It was a nightmare! The Directv technicain would not install the dish on my roof becuase he said it would then leak. He charged $80.00 to install a dish in my backyard...made out to him! He also did not have a DVR receiver with him and said I he would have to drill holes in my walls to install it. he had the more expensive HD recevier in his hand. When I called to cancel the service - within 48 hours - a supervisor named Anthony said he'd send me a $400.00 bill for early cancellation stating that the terms were 24 hours for cancellation. (not true!) He hung up on me when I asked to speak to his supervisor, after stating that he did not have a boss. Verizon also had its play in this mess. They could not offer the services they promised - it was a bait and switch. Verizon also did not pay Directv as they had promised. That will be my next complaint.

Stay away from DirecTV it's the WORST company/service EVER!!!
I rented a condo for one year and was issued a DirecTV box as this was the only service we could use for TV. Called DirecTV to have box/service turned on and now that I'm moving 8 months later I'm told that I am under contract for one year and would have to pay $185.00 to cancel. I stated, "I never signed or agreed to a contract with DirecTV" they replied - "When you turn their services on you automatically agree to a one year min contract without signing anything."
... I've never heard of a contract that you didn't have to sign or verbally agree to, so by their rule when you make "any" purchase you automatically agree to a contract by the seller.

Never again will I use this service and would recommend that other do too.

Directv has the worst, and i mean WORST costumer service EVER!!! Their people not only have NO idea what they are doing, they are useless and the only thing they say is im sorry. im sorry. Don't say your sorry, at least try to do something to help. Useless and poor service, i cant wait to get out of this contract. WORST COSTUMER SERVICE AND CABLE TV EVER!!!

Contacted by Directv to reconnect, quit Sept. 2010 due to faulty equip & no customer service. After 3 hour call w/salesman, agreed to come back only w/2 stipulations, to record 4 programs at once & that we had 2 TB of shows on separate hard drives from Dish Network we needed to play back. Was put on hold & then confirmed that the DVR's from directv have a USB connector in the back & we could connect & play back. No email confirmation rec'd & upon repeated calls could not get one, nor access acct on line. Confirmed a 2nd time that we would be able to play back our recordings. 5/17 installer came, put him on hold for 2 hours as 1st they didn't send correct equip.& order had to be changed. Installer knew nothing about hard drive playback. He dialed directv & we confirmed w/a woman who put us on hold & said if for some reason it didn't work w/USB, I would be able to connect to my computer & access as I had the ethernet cable run. Installer left, I attempted to connect. It would not. Called tech support, told that anything recorded on Dish Network could not be played back through Directv. Spoke to 5 people during a 3+ hour span, 1st getting rude responses, then confirming we couldn't do what we were promised, & supervisor. Responses were rude, uncaring, not listening. They did confirm that they did have record of the promises to us & would deal w/ those people, but still charge us $21.37 for shipping of wrong equip. 1 day of prorated service, but we called within 1/2 hour & installer had removed Dish Network outside equip.& cut connection cord. We told him we still had Dish connected. Now we had to call Dish & pay a service call to reconnect the damage done by Directv, The verbal contract was broken by lying to us, then invading our privacy & our property by damaging our equip.We had wanted Directv from now on, prefer the channels & formats, but lack of caring leads us to disconnect, fight the fraud, Dish will also fight it, all because we would not be made whole.