We had a perfect record of paying all of our obligations to DirecTV on time for all four years of service. We did not knowingly enter into any contract or agreement with DirecTV other than our monthly service subscription which began in 2003. They are now billing us $125 for terminating our 4 years of service.

We Listed our Placer County home for sale in June, 2007, fully furnished including TV sets and the DirecTV satellite dish and equipment (which belonged to us). The home sale closed in August, 2007. We asked DirecTV to terminate our service effective the end of August, which they did. We paid for all billed services to the date of termination.

The buyer of the home resumed DirecTV service after close of escrow with a simple phone call to DirecTV. So there was almost no DirecTV service break to the address.

DirecTV has since billed us $125 as a penalty fee for terminating our service. They assert that we had entered into a long-term contract with them in July (after we had already listed the house for sale) and that we were breaking that contract. We did not knowingly enter into any kind of contract or agreement and obviously would not when anticipating the sale of our house. We did, however, accept "Your Complimentary Gift" (their words) of $5 off the monthly fee for 12 months. We realized a total of $5 saving on our August bill. The "Gift" was offered to us as a reward for being a loyal customer for 4 years and we believed also because Dish TV was campaigning in our neighborhood to capture DirecTV business. There were no evident conditions attached to the "gift".

We moved to a sparsely furnished one-bedroom apartment with no TV set where we lived for 2 months. We had no need for TV or TV services, as family medical emergencies (which prompted selling our home and moving, in the first place) took all of our time.

DirecTV has repeatedly billed us for the $125 penalty even though we offered to repay the only $5 saving we did realize as a result of "Your Complimentary Gift". DirecTV has turned our account over to a collection agency and both have threatened to "ruin" and "negatively affect" our perfect credit rating.

We believe that the $125 penalty is unreasonable, unethical, unfair, and based on a misleading offer of "Your Complimentary Gift" (quoting DirecTV). There were no conditions specified with their offer.

We have corresponded and telephoned both DirecTV and the collection agency. They have simply repeated their assertion that we have breached a contract and we owe them $125 or they will destroy our credit rating.

We are seeking help from consumer fraud agencies to intercede on our behalf, end DirecTV's unethical and misleading consumer practices, end the DirecTV and collection agency letters, and help us maintain the perfect credit record that we have enjoyed for my entire life (75 years).

We currently reside in El Dorado County.

Cancelled DirecTv due to poor customer service, poor quality, and poor buisness parctices EVEN THOUGH I knew the cancellation fee would be THREE HUNDRED DOLLARS PLUS.

Making monthly payments on the cancelation fee, I called and authorized DirecTv to charge 40 dollars to my debit card. The following morning I had a charge for 180 dollars to my account.

When I called DirecTV to to complain, the first call I was hung up on, the second call I was told a supervisor was unavailable and there was nothing they could do as I had authorized the paymant, when I asked for copies of the recoreded phone conversation they said they had none, the third call said it would take between 8-16 buisness days to refund the 140.00.

DirecTv is essentially stealing, as they were only authorized 40 dollars. I have filed a complaint with the BBB.

Like the several other thousand of you on here, I was charged an early termination fee by DirecTV when I canceled their service. I had the service for 8 months, after being told when I joined there was no contract. When I quit, they charged me $200, saying I had an 18 month term agreement. I'll spare you all the details of how I fought on the phone with them and their so-called managers over this, and just tell you how to resolve it. I filed a complaint with the Better Business Bureau, which I also encourage all of you to do. Granted it got me no resolution, DirecTV still refused to refund my money, but if enough people file with them, eventually they will have no choice but to take a look at it. It only takes a couple minutes filling out a form on the BBB website. At this point, I filed online at my Attorney General's website. Again, nothing came of it, but it can only help if we pile on the complaints.

So then I filed a small claims court case at my local district court. It only cost like $30 to file. A week before our court date, I received a call from DirecTV's legal department, she was nice as could be. She actually asked ME if I would be willing to dismiss the case if they refunded my $200 early termination fee. She also said they would reimburse me $40 for my court costs. My money has been refunded, and now my nightmare with this horrible company is over.

I encourage ALL of you having similar problems with early termination fees or any other bogus charges they've nailed you with to do this as well. I did not have my credit card company reverse the charges, because DirecTV will send you to collections, and that's a whole other nightmare to deal with. Instead, just file a small claims case if you have a legitimate cause, and if they show up you will then likely win anyway, but chances are they will call you and settle up.

There are hundreds of thousands of people they are hitting with these bogus fees. If even a fraction of a % actually call them on it in a court case, it is not worth their time and trouble to try to fight it, they will gladly refund your money as they are making millions of dollars on those people who just do nothing. Don't be one of those people, fight this company back!!

I am really pissed off with Directv. I owed the $183 which was my current bill, and one past due bill, and they automatically drafted $467 out of my checking acct. I call to get a refund of the difference which was like $267 because I moved, and no longer need the service. I requested my refund in May, and I've been lied to and pushed from customer service rep to customer service rep just to hear 10, 000 different excuses as to why I don't have my refund yet. These people are ripoffs. I need my money now to pay bills I currently have, my money is doing no good sitting in Directv when I don't even have service with them.

I had directv for about 3 years and my contract had fulfilled. First they tryed to tell me that i still was under contract when i clearly wasnt when i tryed to cancel my service. When i finally got the account canceled they said that i must return the recievers in the boxes they provided. Simple enough i thought. first of all they were ask to deliver the boxes to my new address and of course didnt. I myself had to track down the return boxes to ship back the recievers. I called and notifyed directv that the boxes were being shiped after a big hassle of returning them and they debited my accout 330.00 for the recievers ne way. Finally apon arrival of my recievers they told me it could take up to 6-8 weeks to get my money refunded. I went thru the process of talkin to a manager and applied for a speedy return and was told it would take 10 days. I have called them 6 times now and spoke with a manager every time and they all assured me it would be 10 days...well sorry but 4 weeks is not 10 days!! i am going into week 5 and still no refund!! These people at directv only waste ur time take ur money and tell u lies to get u to leave them alone!! i even had two managers hang up on me!! People stay away from this satilite company!! They will find someway to get u!