When I signed up of Directv, I was told I had to put up a $200 deposit that would be credited back to my account over the next 10 months. It never happened. When I changed service providers in June of 2008, I was told I would receive it since they had not credited me for it, once I returned the equipment to them. That was 3 months ago. I have contacted Federal Trade Commission and filed a formal complaint and intend to contact Consumers Protection and the BBB. Anyone who has or is willing to do a CLASS ACTION LAWSUIT, please do so.

First I would like to say over the last two years I had DirecTV. When I signed up with them, the person who installed it at our home was a very informative person and explained how everything work, went over any problems he thought me or my husband might have, and in fifteen minutes we were watching what we wanted, also we had the customer agreement contract that I read and signed and I had a copy of that before the young man drove out of my drive. I was pleased with what I had order. But after my two years was up I was tired of paying eighty plus dollars for repeat programing day after day (like the movies on HBO or SHOWTIME) So I would call and ask to have my movies changed (like having HBO turn off & SHOWTIME turned on. The person that was taking my order would get snappy with me and I didn't understand. Maybe they were having a bad day, but I was the wrong person to take it out on. The next time I had call to change something on my account, again snappy and this time they informed me that I was going to get charged for calling and changing my program. I guess it was to short of a span (time frame) for them to set and punch up numbers on the computer. Well that pulled my last string. In July I called and had DirecTV canceled. Now they want to charged me one hundred dollars for early cancellation. For what I asked I was inform at that time that when I upgraded to HD a year back, they said to me that when I upgrade that my contract was renewed for another two year. Well at that time the young man that I talked to want to know if I would like to charge the final Bill to my credit card I sad NO send me the final bill and I will write a check like I always do. Well I wrote two check One for the last month bill and then I wrote another for the balance when I received the final Bill. To my surprise they cashed both checks and also charged my credit card for the same bill which was over Hundred dollars. I called them and told them what they had done, They agreed that I had credit due back for the charge on my card, but it will take six to eight weeks. I thought when I went with Dish I would get a better understanding of what I would like to have (as in programing) But I was wrong They all try to screw you anyway they can. I ordered (one)HDDVR (one) HD receiver, One Hundred Channels, HD access and Cinamax. Well they came, hook me up, I seen no contract but I signed to acknowledge that the installer was there I thought. This was on a saturday on Sunday Morning while eating breakfast my husband said you ordered a lot of channels, no just a 100 plus cinamax When I went on line Monday morning I had 250 channels, Showtime, HBO. I got off line and called Dish, (I had service with them just two days) and the young man was going to charged me for downgrading. I explained to him there has been a mistake this is not what I order, well he would change it this time and not charge me. So you see no matter who you do business with, they are trying to get that money, the more you sign up for the more they make. So now when I do business I would really like that KISS first.

My account was canceled in October of 2007 when I moved from Kentucky to Indiana. Recently I noticed an unauthorized charge drafted against my bank account. I then checked my (closed) directv account online to discover that billing resumed six months after I moved away for service to a residence that I no longer even live at. I did not receive any service and the $137.93 charge drafted from my bank account was illegal an unauthorized. They even had the boldness to charge a $15 disconnect fee. I informed them that unless I receive a credit back to my account or a refund check immediately - I am going to contact the local media fraud hotlines to publicly settle this matter. I really do find it hard to believe that this is the way they do business and you can be assured I will NEVER be a Directv customer again as well as tell everyone I come in contact with they are a corrupt company.

After subscribing to Directv NFL Sunday Ticket I decided to order NFL Superfan which I was told would enable me to receive my football games in high definition. When I received my first bill I noticed that there was a $10 HD programming charge on my bill. When I called to talk to a representative I was told that in order to get my football games in HD I would have to pay this monthly fee even though I am not interested in receiving any other channels in HD. So let me get this right, I have to pay $100 for NFL Superfan which I was told enables me to get my NFL games in HD along with some other perks & pay an additional $10 for HD programming that I do not want in order to keep my HD football games. Funny how the programming package was not sold that way. Directv is a scam company whose customer reps hang up on customers when they know the customer is right. I hope there is a high profile lawyer out there somewhere willing to start a class action suit against these pieces of shit. Oh by the way if I cancel now I would have to pay over $400 in early termination fees, funny how they never mentioned that either. I hope someone shoots their satellites out of the sky.

Being in the middle of a cross-country move, I suspended my DirecTV service for six months until I could purchase a new residence. And this is where we begin our story...

1. I called DirecTV to extend my suspension for one more month (construction delays) and they claimed that they could not do so because I'd already been billed for July.

*Already been billed for service that I'm not using and there is no way to remove the charge?

2. After a lengthy complaint call, they assured me that the "tricked" the system and I would not be billed for July.

3. During the month of July, their automated tele-marketing system started calling me 2-3 times per day. When I answer, there is no recording on the other end... nothing but silence.

* When I complained about this, they informed me that it would take 2-3 weeks to be removed from the call list.

4. When I logged into my account at the beginning of August, I noticed that there was an outstanding balance. Upon inquiry, I was told that this was leftover from July billing when I had canceled my account?

* Canceled my account? I haven't canceled and I was told that my suspension would be extended without charge! When I tried to inform them of this, my reply to their email bounced back undelivered. So, I sent an email through their site.

5. I was also informed that I had incurred another charge for the MLB season package, which I'm positive that I had set not to renew. And it was specifically stated that this charge could not be removed.

* I repeat, I'm not currently using any DirecTV service anywhere as I wait for my condo to be constructed. A few years ago, I made the mistake of forgetting to turn off auto-renew and they had no problem removing the charge.

They now say that they will have a "specialist" call me. What kind of specialist might this be, Sylvester Stallone? Basically, DirecTV has a choice. They can continue their inflexibility, bilk these $80 from me OR they can remove the charges and I'll continue my service, which is around $140/month.