Many new customers are not aware(not told) that whene they lease a DVR(digital video recorder reciever)from Directv.They are signing to a written contract that states in very small hidden paragraph.That if you cancel your service before 24 months your stuck with a $300.00 to $500.00 charge.And you still must return the reciever at your cost.Also they will use your credit card that you use to pay your service to charge your bank account!They suck you in by advertising a great savings deal.They qoute you a (sales price) as if you are buying it.For example $100.00 for a $300.00 reciever.They make more money by you buying (leasing) a DVR verses a plaine reciever.How because they charge more for added sevices.The bottome line.Sure you get a great reciever at a good price.But you dont own that reciever.Whether you cancel or not.Whene you cancel your sevice you must return any leased equipment.Thats how they keep customers.Also thyer phone people are very incomptent, arrogant and plaine rude.All billing statements are very hard to desypher and understand.Trust me watch out for thyer scamms!