ALL WHO HAVE A COMPLAINT WITH DIRECTV PLEASE PLEASE PLEASE MAKE A COMPLAINT WITH www.ftc.gov, www.fcc.gov and www.bbb.org so that we can STOP them. These agencies will intervene. If we do not complain we will not get anything done. Do it online FAST!! I am disabled and my parents are elderly. WE ARE BEING RIPPED OFF!! When ordering Directv as a bundle with AT& T I was told my contract would be for 18 months. The package was $29.99 for 12 months, $5 savings with AT&T for 200+ channels, Three receivers... one being a FREE DVR. To make this story short, when the installer came he had 3 standard receivers, by phone directv told him I was to get one, he said I would be charged for the DVR I said I didn't want it. I asked the lady on the phone specifically "Does my 18 agreement stand? She said yes as well as my 18 month agreement stands. To make things short, after installment, DIRECTV changed my agreement to 24 months. I didn't get anything saying I was in a 24 month contract until 2 months into my contract by mail. After going online a few days after installment and seeing my plan I saw the discrepancy and I told them I was in a 18 month plan. Directv was the RUDEST and UNCARING company I had ever dealt with. It was almost as if they were telling me I was a LIE and that they were not changing anything. I was bind to a 24 month contract and that was that. I have not slept a wink since this day. I HATE THEM and Justice needs to be served!! I ask all that visit this site to COMPLAIN COMPLAIN COMPLAIN!! THIS MAKES NO SENSE AT ALL!! Keep up with your complaints to these organizations. They will intervene and FTC will only intervene if its several of us. THEY CAN STOP THESE CROOKS but we MUST TAKE ACTION. We as consumers must fight or CROOKS like these will forever give us bad business and get away with it!!! Not only have I in disbelief with this company, I have been speaking with so many that have been done the same way or worse even being OVERCHARGED !! PLEASE COMPLAIN!! AT&T should be held accountable as well because they both should be on one page when bundling services with one another!!