My service has been suspended and I can only make 911 call. I am assuming this is due to lack of payment even though my husband stated he paid the bill a few days ago. I have myasthenia gravis and had an iron infusion yesterday. My doctor is to call me but obviously won't be able to get through, nor can I get through. Since having Uverse, we have had nothing but trouble. I have called 3 times today and been disconnected from you guys. I have been put on hold with obnoxious music and waited over 15 minutes. After this I am disconnected. I am asked for my account number, 4 digit pass code and favorite restaurant. I don't know any of these because since changing to Uverse, I didn't write it down. We just upgraded our cell phone on Saturday and was talked into a phone we didn't really want. Of course, it was more expensive, no case was available and no upgrade for the memory to the phone. The person that helped us was very kind. My home phone number is: 770-631-6320 and my cell is: 770-905-506. My name is Debra K. Brogdon. My husbands name is James C. Brogdon and his cell is 678-8963968. If no one can help me ASAP, I will call 911 and report this problem. Having had 3 episodes of blood clots, on oxygen, myasthenia gravis, diabetes and high blood pressure, I need to hear from my doctor. After this, I am afraid we are going to have to think about changing our service. We have had AT& T for numerous years.