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totoandduke
March 29, 2010
Unauthorized charges
I purchased a disasteraid kit for $1 and 3.95 shipping. My credit card was then charged $99.95. I want my money back. I will gladly send the "Kit" back. I DID NOT agree to that!!! This is a fraud. The items in the "Kit" can be purchased at the dollar store for less than $10. I contacted the number on my credit card statement and the very unfriendly lady said that I needed to contact an email account for a refund. It is also unprofessional that you don't even have a phone number where you can speak to a live person. I would like to be contacted via phone to clear this issue up.
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Polly Mc Farlane
March 19, 2010
Disaster Kit returned
I was charged shipping and handling 2/6/2010, On 2/16 they charged me for the kit. I called and said I was sending it back. They were not suppose to charge me for kit before 10 days. I mailed back 2/19 and they have not refunded my money. $99.00. The kit was worth more that 15.00.
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renee viera
March 10, 2010
unauthorized withdrawl
an unauthorized withdrawl from my account of $99.95 . that needs to be given back to me. i did not authorize you people to take that amount i do not appreciate this at all. i am taking further action on this situation. my phone is 361 728 1947 i want a phone call today to clear this matter and to get my money returned. thank you renee
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Mrs. E. M. Baker
February 26, 2010
Fraud Rip off
I was scammed as well. While paying my Capital One bill online I got a popup that asked me to do a one minute survey on Capital One in return I could choose a free gift. I chose the DisasterAid kit thinking it would be useful in the car in these times of bad weather. I was told I needed to pay $3.99 plus $1.00 shipping and handling in order to receive the free gift. The picture showed a maglite looking flash light, a weather radio, an emergency blanket in it's own bag, a first aid kit and much more. What I received was worthless junk that Dollartree wouldn't even sell. I received my Capital One credit card bill and noticed I was charged an additional $95.95. I called Capital One to complain and now the game begins. I was told by Capital One this is actually an Adult Website. My question is if they know this, why charge customers for a Disaster Aid Kit, looking at all the complaints you would think they at least knew this was a scam.
After learning of the thief on my card, I looked up the company and read the fine print. One statement says I had 10 days to send this free gift back and another says 15 days. I am now past 20 days and hoping they will understand we had been snowed in for over a week with little or no mail delivery. I am hoping to get my money back and that this doesn’t turn out to be more of a problem. I requested the RMA, but have not heard from them yet.
I enjoy buying things on line but these scams are making me not trust anyone...If we stop buying our country will be in greater economic trouble. America can not remain the superpower we are if she is built on lies and scams.
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sherir
February 24, 2010
took my $
Same as everyone else. I eas offered a disaster Aide kit $4.95
showed up. Got my bank statement and 104.95 was taken out of my account. Call and got rude customer service rep said no refunds.I also have sent emails. We can call them with the # on my bank statment 877-231-2803. I am on sick leave and would not authorize a product that is not even worth $ 4.95.
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bikernonnie
February 17, 2010
$99.95 unauthorized charge CANCEL
cancel disaster aid kit, no authorization for 99.95 withdrawl from my checking account, put that back in my account NOW!!!
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Anne McCaw
February 17, 2010
Faud regarding Product & Charges
I purchased a disaster kit for $1.00 plus shipping $4.99 and received the kit which was a very cheap but for $1.00 was okay and got a note saying in 10 days call or email for returning the product. Now There is a $99.95 charge on my account from this company for no products or services. I have emailed them without any help.
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L P Anthony
February 16, 2010
OVERCHARGE
I ordered an advertised disaster aid kit for $1 with an additional $3.99 for shipping and handling. Received the kit and 11 days later there is a charge on my card for an additional $99. For what???? The kit consisted of a dollar tree flashlight, a pair of blue rubber gloves, 3 paper face masks, a $2 plastic radio, a bandaid kit, and a plastic poncho. No where in the advertisement was it mentioned that there would be any additional charges. I am appalled at the blantant robbery from a company that poses as a help source for others. In this time where disasters are occuring everyday and unemployment (and I have recently been laid off) is a paramount issue, this bait and switch tactic is deplorable. I want my money back!!!
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Lee K. Calhoun
February 10, 2010
not worth the money
My complaint is I paid $1.00 plus $3.99 S&H which was for a disasteraid kit ----- and I received was junk ---- it is not even what I saw in the ad ---- then today I get an email from my bank saying that I was charged another $99.95 for the kit so now I'm very upset --- I want my money returned as soon as possible --- So please send the information I need to send the kit back so that I can get my money returned ==thanks
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Judy Frey
February 9, 2010
money taken from my credit card
I was told by disaster aid kit company that the cost would be 3.99 plus a 1.00 shipping charge then 11 days later there was A charge for 99.95. My bank is disputting it. I haven't even recieved it yet.
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