I ordered a LCD Screen for my Dell 5160 Laptop based on Discount Electronics Recommendation on the problem I was having with my Laptop. It didn't fixed the problem. I call the Company back and told a Ken Greene that I stll had a problem with getting a display on my Laptop. He told me before sending the Screen Back I should order the connecting cable from the LCD to Laptop because that could be the problem. I did as he requested and still couldn't get a display on Laptop. I returned the LCD Screen back to Discount Electronics and was told the screen was Good and that they had return it to stock. I paid $149.15 for this screen including shipping. They told me they would issue a Store Credit for $128.16 after their testing and shipping charges. I told them I wanted the refund returned to my debit card. They told me they do not give refunds period. Everyone should stay away from this Company. Don't order anything unless you like giving money away. A better choices that I learn after the fact for Dell parts is the Parts-People. They do refund your money if the part doesn' t work out.