Discount Pet Drugs

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1 stars
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Category: Family & Pets

Contact Information
United States

Discount Pet Drugs Reviews

Kathleen Dill March 22, 2011
Fraud
I first ordered pet medications from DPD in June 2009. The first two shipments were fine. But in early January 2010, I re-ordered and the shipment never arrived. DPD claims that the address label didn’t print out the full address so the package couldn’t be delivered and they promised to re-deliver. Several more phone calls and emails later, DPD emailed me a bogus UPS track #. I’ve notified my bank and their fraud dept is doing an investigation. I’ve recently found a couple of fraud alerts for DPD posted with stories very similar to mine.
Katy September 15, 2010
This company is a scam and needs to be shut down
I am very MAD, discountpetdrugs.com is a rip off. They never return calls or ship the product that you ordered. The ONLY way to get your money back is to go through your bank and dispute the charges. I am working on a way to shut the company down. This company needs to stop stealing peoples money. They also are selling fake products which is why some people are receiveing brand name products that are not working. If you always purchase from a vet clinic you will never have a problem with the product. I know I have been a vet tech for 11+ years. This company is a scam and needs to be shut down.
queen78 June 24, 2010
Theft
STAY AWAY FROM THIS COMPANY. Very disappointed. I have been using this company successfully for my pet meds for two years. However, my last order in January 2010 has been a HUGE disappointment. Unfortunately with the death of one of my dogs, I had some nonprescription, unopened supplements to return which I did in March 2010. Today is June of 2010, and I have yet to receive any credit for the return. Calls to the company go unanswered, emails to the company go unanswered. On the one occasion when someone did answer the telephone, they immediately put me on hold for 28 minutes and 33 seconds which gave me more than enough time to research and file the complaint paperwork with the Better Business Bureau -- which also went unanswered after the BBB's inquiry to the business. Stay away from this company. My recent experiences certainly makes me question the legitimacy of this company and the quality of the products they are selling. I plan on filing a complaint with the FTC as well to assist in hopefully ending this business's unsavory business practices.
Jason April 28, 2010
Bad customer service
It is impossible to contact customer service. I tried to call several times with no answer, and reached a full voicemail box. I emailed 2 seperate email addresses and did not hear back. My order was placed over 2 weeks ago and I have not received anything, and I no longer need the products, but I have no way to cancel the order. I wish I had searched for reviews on this company, because now I realize that several others have had similar issues. I thought the name of the company sounded reputable, but it's just a generic name.
CarD18 December 8, 2009
Liars and thiefs
I ordered my product from them on 10/27 and my credit card was charged on 10/29.

I e-mail many times and called many times. No answer. I finally got someone one the phone and they said a confirmation e-mail would go out and my product would be delivered.

It's 12/3 today and still nothing. I dont understand how they can keep their business going. Why wont someone shut them down! Im filing a claim with the Better Business Bureau. I suggest everyone do that. You might see some of your money back.

They lie and steal your money.

They suck, so dont buy from them!!!
RickT45 December 4, 2009
Worst customer service
Ordered 3 bags prescription dry cat food on November 11th, today is December 1st, still no product. 4 out of 5 calls lead to voice mail. Voice mail is usually full and you cannot leave a message. The three employees I have managed to get on the phone over the last 2 weeks have been rude, unhelpful, and given me three different answers. Each time I am told something different about the status of my purchase. I will NOT buy from this company again. I still have no cat food, no tracking number, and as of now I am out $150.00 for the three bags of food, which my cats with dietary needs needed two weeks ago. I have since purchased more food from other distributors but can get nowhere with this company. BUYER BEWARE.
JacD51 November 18, 2009
Do not buy from them
DISCOUNTPETDRUGS.COM IS A VERY dishonest, very dishonest business. I paid $106.00, via internet for faulty flee products for my cats and dogs, advantix 20 and advantage 9, all this are Bayer products. NONE of then ever worked (af using them for only 2 weeks!)..discountpetdrugs.com refuses to accept responsibility or even return my money or exchanged the products!, and the same with Bayer...I will never buy any of this products ever again. the guy at the discountpetdrugs was very creepy and rude, and the same with the rude woman at Buyer. BE ALERT about dishonest business AND DON'T BUY THEIR PRODUCTS!.
M8 October 10, 2009
Simply awful
I have ordered Rimadyl pain pills for my pet lab on June 24th. After 1 week I called to find the status of my order and they told me they were waiting for the prescription from my vet, I asked my vet and they said this company has not contacted them, this is the same story I have gotten for the past 2 weeks! I tried to e-mail there info site and it has been sent back as undeliverable.
Donna February 12, 2009
Bad service
This company is horrific. I was lefd to beleive that my order for Sammy's arthritis would be coming any day. I caled three weeks in a row and each time someone from the company told me that it was shippied yesterday. I got the same answer today and when they told me it would arrive by Friday and they couldn't give me the tracking number until tomorrow it was just another excuse to get me off the phone. They told me that my medication was on backorder and that they emailed me the information. That did not happen. They also charged my credit card the same day I placed the order before my vets prescription even arrived, via fax. I will be disputing this on my credit card as well. Shame on Yahoo for hosting and allowing this Merchant. I will also place a complaint with the BBB. Donna

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