We bought 4 new tires for our truck on 10/11/10 the truck had 112, 861 mi. we had the truck serviced on 12/17/10 at a chevy dealer and the tires were rotated then, the miles on the truck were 114, 768 the truck now has 120, 912 miles on it and two of the tires have lost about 50% of the tread, and the tires only have 8, 051 miles on them.

We took the truck to the store where we bought them and the salesman that sold us the tires said we did not rotate the tires at 5, 000 mi. which he is right, we went 1, 144 miles over 5, 000 and he says that is why the two tires are bad even though their warranty says to rotate every 6, 000 to 8, 000 miles.

The salesman told me that he would replace the tires for $151.00 and that I should be thankfull for that because he did not even have to do that. I would not pay the money, discount tire needs to replace the two bad tires free of charge.

Purchased 2 Continental tires Countryside Il, 12/10 pending a trip.

During trip, 100 mpg less mileage (I have a Hybrid)& have used this car on same trip before. Developed a loud roaring noise over the course of the drive.

Because the tires were new, I took the car to the dealer, paid for a diagnostic check to find there was nothing mechanically wrong.

Had alignment check at another business, was told noise must be was from shock absorbers. Purchased new shocks.

Noise and mileage still an issue, investigated on my own, & found tires were installed with the words "inside" on the outside of the tire, tires were installed backwards.

Went to where tires were purchased, and was told the installer "should have noticed that.."sorry". They will replace tires only because I purchased road hazard warranty.

Have severe abnormal wear on my 2 other tires- they require re-placement now. Manager argued it was not his problem, he couldn't verify the wear on my tires before new tires were purchased.

Only 2 tires were purchased based on the recommendation of your service advisor, as they were "like new".

Had I been in an accident on this trip, an investigation would have determined the tires were mounted improperly, & could be considered a contributing factor to an accident.

Continental Tires responded to my email & said their tires need to be mounted correctly, or it will adversely affect their performance.

What will you do to make this situation right? I need an additional 2 new tires now because of your error.

I have been a customer for over six years and I have never paid more than $25 a tire becuase of my life time warranty. Today, I was told I had to pay almost $180 for two new tires and that one my tires was 5 years old and no longer covered under the warranty. I have had all of my tires replaced at least every 2 years or less. While I was outside getting my paperwork from my car, my girlfriend was sitting in the wating area and she could hear the guys talking crap about me. The guy I was dealing with, Jason I think was his name, did not explain to me about what was covered under my warranty and neither did the manager. I ended up leaving and going to Belle Tire and saved $40.00.

Purchase of Tires: On July 24, I took my car to discount tires to have a set of tires put on my car, which resulted in bent rims. I purchased a 2006 Hyundai Sonata from Keffer in Oct. 2009. I keep this car garaged and drive it on occassion. I took my car to Keffer Hyundai to have the tires rotated approximately beginning of July 2010 to find out that there was a knot in the passenger side front tire. The service men at the dealership suggested I not drive the vehicle until I replace the tire. I parked my vehicle and did not drive it until I got the tire replaced which lead me to the appointment scheduled with Discount Tire on July 24, 2010. I keep my vehicle serviced and checked and the dealership discovered no damage to my car other than a knot in the tire. My 2006 Hyundai Sonata ran smoothly prior to the service completed at discount tire. I took my vehicle in on July 24, 2010 to have a set of Arizona low profile tires put on my vehicle accommodating for my vehicle, however once I drove the vehicle home parked it and drove it occassionally the next two weeks it drove with a wobble. I notified discount tire of the problem and they advised me to bring my car back in. Discount Tire checked the vehicle and advised me that the tires were not mounted correctly and they remounted the tires. I drove the vehicle home, drove it a couple of days and discovered the same the wobble which discount tire had confirmed after rechecking the tires that they were not correctly mounted and remounted them, however this did not correct the issue. I contacted discount tire again on 10/4/10 at approximately 11:33am spoke with Matt, another manager at this location advised him of the issue again, he advised me to bring the vehicle back and they would recheck the tires. I advised Matt that I was going on a Military assignment on 10/7/10 and would not return for a couple of weeks but would bring the vehicle back as soon as I return. I took the vehicle back into the shop for recheck on 12/3/10 at approximately 12 noon spoke with Rhodney, manager on duty and he checked with one of his technicians the tires to discover that the problem is due to bent rims which were not bent prior to them putting the tires on my car.

I went in to America's tire (same company as discount tire) to get a price quote on a set of XXR wheels and some tires. I asked the sales rep if they carried XXR's, and he replied that they did. I'd already priced out on internet about what my cost would be, with a rough estimate for labor. The wheels I was looking at were $89 each, shipped, from the site I was looking at. The rep told me that I'd be looking at over $1200. Now, that's a fair price for some wheels and tires. But I was looking at wheels that were $89 each on the internet, and tires that were about the same. What I was expecting was $720 parts, $60 tax, and $80-100 labor.(I know how much work it is to mount and balance tires: not much. With a 15 year old turntable, I can mount a wheel at work in under three minutes, and balance it in about ten. I just didn't want to use beat-on weights). Either that's one *** of a markup, or they really think that they deserve the same labor rate as a full-fledged mechanic.