I was automatically enrolled in their membership even though I declined membership when I ordered 3 books from discountbooksale.com. An unauthorized $1 fee was immediately posted to my debit card, I assume for the membership fee. I was able to submit a complaint at smartsavingscenter.com and then to submit an online cancellation of the 'free' 7 day membership. I was also able to finally reach a live customer support person at discountbooksale.com (1-866-707-5858 and 1-866-566-8437) and verified that all memberships were canceled. If the $1 charge is not removed, or any additional membership charges are posted, I will work with my bank to dispute the unauthorized charges.