Discover Card

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Category: Business & Finances

Contact Information
New Albany, Ohio, United States

Discover Card Reviews

Toskan January 31, 2011
Refusal of Advertised Personal Loan
I received an offer from Discover Personal Loans in the mail saying I had a superior rating of 5.0 and could apply for a personal loan at 7.99%. I was denied the loan because of high cc balance (I only have 1 cc - that is Discover) and was attempting to use the loan money to pay off (completely) the Discover cc. This is truly a scam when I can't even pay off their own credit card with their own personal loan (seems like the same thing, only they don't get to change the high interest rate).
JOHN STAWARZ January 25, 2011
24.83
I HAVE CONTACTED DISCOVER CARD TO COMPLAIN ABOUT SUPPORT SQUAD CHARGES ON MY BILL I HAVE PAID 9.99 + 9.99 FOR CREDIT CARD PROTECTION BUT THEY SAID I WOULD HAVE TO CONTACT SUPPORT SQUAD, THAT IS WHAT THEY ARE SUPPOSE TO DO. THIS IS A SCAM AND DISCOVER CARD KNOWS THAT YET THEY ALLOW THIS TO HAPPEN, TERRIBLE CUSTOMER SERVICE, THIS IS WHAT CONGRESS IS SUPPOSE TO PROTECT CONSUMERS FROM.
Steve100 December 9, 2010
Non coverage of loss
My elderly father had his credit cards stolen by a home health aide caring for him. On her 1st day working my father let her use the Discover card to buy some groceries. She returned the card the same day. She later stole the Discover card as well as 2 other cards and used his personal info to get a password over the phone. She withdraw over $1200 on the Discover card and my father was never alerted by them. Now Discover won't cover the loss because they said my father let her use the card on his first day out of the hospital.
Frank September 9, 2010
Beware
I HAVE BEEN A DISCOVER CARDHOLDER FOR MANY YEARS AND PAY ALL MY BILLS ON TIME.I DID NOT RECEIVE MY MONTHLY STATMENT, WHICH TOTALED $11.99. THEY HAD SENT IT TO THE WRONG ADDRESS.THEY SAID ONCE A BILL IS RETURNED THEY NEVER SEND ANOTHER BILL. DUE TO NOT RECEIVING MY BILL, I MISSED THE PAYMENT. THEY SENT THIS INFO TO THE CREDIT BUREAUS AND IT ADVERSELY LOWERED MY CREDIT SCORE BY 85 POINTS.

THE LATE FEE WAS $19 AND MY BILL WAS $11.99. I CALLED CUSTOMER SERVICE AND WAS TOLD THAT DISCOVER CARD DOES NOT HAVE TO SEND YOU A BILL, IT IS YOUR REPONSIBILITY TO PAY IT. THEY HAD NO UNDERSTANDING AND SINCE I HAVE ALWAYS PAID THAT BILL AND ALL MY BILLS ON TIME IT IS SO UNFAIR THAT THIS IS GOING TO RUIN MY CREDIT FOR 7 YEARS. THEY WERE SO RUDE AND TOLD ME THEY CAN"T REVERSE IT BECAUSE THEY ARE NOT AT FAULT. THEY WON'T TAKE ANY RESPONSIBILITY AND THEY ARE THE ONES WHO SOMEHOW SENT IT TO THE WRONG ADDRESS. I HAD A VERY RUDE CUSTOMER SERVICE AGENT. PLEASE BEWARE AND DON'T LET SOMETHING LIKE THIS RUIN YOUR CREDIT- WHEN IT IS NOT YOUR FAULT.
hurting June 4, 2010
fraud
My brother took out a discover card in my name, discover sent the card to him at his address, he paid on it out of his bank account!! When we found out we did the right thing, we called, we filed fraud charges, we filed a police report, we sent certified letters, we put a fraud alert on our credit report. Disvoer is calling us, hounding us, calling our work, calling 4 times a day every day. They called our boss so many times we were let go!! And now they found us again and we already know we will get let go if they dont stop. Actually my brother took out three cards in my name, then called one up told them I was dead so he could transfer it to discover card. As soon as we found out we filed fruad charges.Thats when he quit paying on it, but my goodness they sent the card to him at his address, they sent the bill to his home, he paid it out of his bank account till we filed the charges, and now discover wont do anything about it except hound us to the point of losing jobs!!
I blame discover after all had they done something really simple like check a name to an address I would not be in this mess, now would I discover????????? You broke us, you hounded us, you got us fired, you continue to harass instead of going after my brother! we gave you his name, his address, his businesses he wons, we asked you to check the account he was paying you from, and your answer is we dont do that, this is in your name, you will pay or we will make you pay, and take your home, and get you fired, and make you suffer for the rest of you life.
Well thanks discover we really appreciate that effort, too bad the same effort is not applied the ass hole jerk that you sent the card to in my name!!
Irewoulfe May 8, 2010
Felony Telephone Harassment
Discover Card began calling our home 2-3 times a day in April 2010. They were looking for a person that we do not know, that has not had the phone number they are calling or lived at this address. After the first few calls, we made it a point to 'pick up' the phone and talk to someone as they had a error that needed correcting. Their repugnant refusal that we ARE the person they are calling and demanding our account information made us suspicious. So we asked them not to call back and immediately contacted Discover Financial via their web page and calling their 800 number. All that resulted from this is that they now have called us daily 5-6 times per day for this other person for a fraud protection inquiry. This past week they have called in excess of 5x daily Sun-Sat and will not stop calling.
I can't sleep anymore without turning off our phone. With a dependent traveling the US on college break, this is very un-wise. I have already lost several days of work as I was unable to sleep with them calling multiple times per hour once they knew someone was home. This is blatant telephone harassment, and I am not even the person they want to talk to.
momb April 2, 2010
high interest rates
how is anyone suppose to pay off their balances when this credit card keeps raising their rates. Mine is 30% on a balance that I have been paying on for 5 years
M Johnson of Ohio February 27, 2010
Back charges
Missed a payment, $24 payoff. Which lowered my credit score! Lowered my credit allowance to almost nothing! Took my rewards also! Then was charged for back payments that I supposedly didn't pay since they stop all activity on my account! Well there not willing to talk so I will!!!
doc of district 13 February 16, 2010
APR Changed For No Reason
I was promised a 7% rate on a balance transfer from Discover. I needed a new roof, mine was leaking, so I took the offer and had several thousand transfered from Discover to my bank account. The 7% APR was suppossed to last a few years, just enough time for me to pay off the debt completely. Problem is that 4 months later they upped it to 24.99% interest instead!! I called and complained as I couldn't afford the new rate. They told me I had payed late on a payment. I looked into my records and found that I had actually payed the payment in question a full two weeks early!! I called back and complained again. They basically told me to get lost!! I tried to pay as best as I could but my husband lost his business and we were left penniless so I stopped paying and started gathering info to do a bankruptcy. However, Discover came in, one week before the bankruptcy was to be filed, with a lawsuit against me to make me pay something I cannot afford and didn't agree upon. This company is slimmy, evil and just downright dishonest. Never ever deal with them if you can avoid them. Their dishonesty and heartless cruelness is appauling.
Ms.MLM January 12, 2010
Lower Payment Plan Scam
Here’s the problem:
1) Why should any consumer be required to give Discover access to his or her checking account to be eligible for a reduced payment? What if I did not have a bank account or closed my bank account and was paying via money order? Do you mean to tell me if that is the case the person is not eligible for a reduced payment program?????? If the objective is to help the consumer pay down his or her debt, then Discover should facilitate that however possible. If they set up a payment plan with me, and I do not stick to it, then increase the interest again…it’s that simple!
2) Why can’t the balance from one card be transferred to the other so there is only one card and one payment? When I got one of the cards, I transferred a balance from a Visa card, but you are telling me they can’t transfer the balance from one Discover Card to another? I am suspecting they refuse to do it because it would mean a reduction in finance charges and interest rates since now they are able to charge me for two Discover accounts instead of one.
3) Why is Discover calling me if there has been no change in the policy about who is eligible for the reduced payment program? They keep calling me and claiming I am eligible for a new program, but when I speak to them, it's the same old program. I have refused to give them my checking account number. No one is going to convince me otherwise!

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