Discover Card
| 5 stars | | (0) |
|---|
| 4 stars | | (0) |
|---|
| 3 stars | | (0) |
|---|
| 2 stars | | (0) |
|---|
| 1 stars | | (42) |
|---|
|
Category: Business & Finances
Contact Information
New Albany, Ohio, United States
|
Discover Card Reviews
|
discovercardripoff
October 22, 2009
"Cashback Bonus"
Discover Card used to give you a cashback bonus once you reached $20. Now, it's $50! You can't redeem it for cash, but, of course, you can still choose to spend that $20. It's a way of getting you to do business with their partners. So much for having to give us something once the Fair Credit Act was signed into law. They had to find a way to screw us over.
|
|
|
cav22
September 23, 2009
Possible Scam to get one to activate Fraud Protection
I signed up for a Zero Percent card with Discover. Recieved my Cards in the mail and activated the cards. 2-3 months later I recieved a paper stating that my account cards had not been activated. When calling the number on the paper it asked for my Social Security Number. I promptly ended the call. I called Discover directly to inquire as to whether my cards had been activated and they stated that they were. However, since I recieved this paper, someone was trying to access my account information and I should sign up for fraud protection. I have seen other complaints about Discover Card signing users up for Fraud Protection that they feel they did not authorize. Could this be a method they are using to do this? The number I was given to call to "activate" my card was 1-866-238-9489. Anyone reciving something with this number should be cautious.
|
|
|
von Leuschner
September 10, 2009
Illegally withdrew funds from my back account
Discover card made monthly withdrawls from my checking account after I made 1 telephone payment and used check account routing number for payment incuring more than $700 of overdraft and DAILY fees of $6.50 were incurred for months until cause was determined.
|
|
|
SteveO
August 15, 2009
Very upset
I paid for a service called the Account Protection. The terms was if I became unemployed or disabled they couldn't add interest or late fees or any fees to the account for two years. I would be charged monthly on my card to pay for the account protection. Now I did come unemployed and I informed Discover that I was unemployed and at that time they should of activated the protection. I'm now being taking to court and sued by Discover. I feel as though they're unfair jerks. They took the money and didn't provide the service at all. I'm very upset and feel like I was screwed over by this company. I think everyone should be aware of this.
|
|
|
knill90
August 11, 2009
Fraudulent practices
Discover card fraudulently added a protection plan to my account with out my authorization. When I contacted them in regards to this they said I approved them over the telephone. I have never spoken to them over the telephone and by all means avoid answering their phone calls to avoid rude representatives trying to force feed you products or services. I was appalled by how sneaky this company could be. I do not make purchases on my card and haven’t for years. I send them automatic payments each month to pay off my balance and neglected to review my statements for which I thought had no activity. To my dismay, they had been charging me for this protection plan. I think it is wrong for a company to be able to do this to a consumer. The red flag was raised when they lied to me and said I spoke to them over the phone when I am the only one who has access to that telephone number and ignored answering every one of their calls. I believe this company should be looked into and recommend all consumers to review all statements with them to make sure they are accurate.
|
|
|
lone ranger
June 22, 2009
Theft and Betrayal
I ordered flowers for Mother's Day from FTD and paid for them on my Discovery Card. A month later I noticed a $12.00 monthly charge on my Discovery Account from an unknown company. When I called the Discovery people they were quick to explain that when I bought the flowers I either checked a box or failed to check a box that lead to the purchase of some type of service. I asked them to reverse the charge but they refused suggesting I call the people who had scammed me. The Discovery Card rep then pointed out their phone number was listed on my Discovery card statement.
In forty years of credit card statements I have never seen a company phone number listed in the statement. Obviously Discovery Card is aware of the scams perpetrated on their customers and have found a way to pass complaints back to their customers who spot the scams. They abandon those too weak or too trusting to find the rip offs and seem satisfied to collect interest on phony services that have never been requested or delivered.
And the flowers were never delivered on time, FTD send me an email and offer a discount for late delivery which I accepted, but the flowers were never did arrive and I did get a credit for the purchase but the $12.00 charge would have gone on forever if I hadn't caught it.
|
|
|
lula05
May 22, 2009
Balance Transfer
On March 13, I responded to a mailed offer from Discover to open a card by requesting a balance transfer. As of May 22, that request has still not happened – despite numerous calls to the customer service center and e-mails.
At each instance that I have spoken with a Discover representative, I have been told that the issue is “in process” and to give it another 4-5 days. Finally on, May 6 I was sent an e-mail from Discover saying that the matter had been resolved and that Capital One had received the balance transfer. Capital One shows no such record, and is of course still billing me. Given that this matter has been going on for over two months (rather than the “up to two weeks” time period advertised on your website), I have to assume that I am being lied to.
I had no idea that Discover had such a terrible track record. I guess it pays to do a little research before accepting a credit card offer!
I am requesting a release from my balance transfer request - both with customer service and by writing to the corporate headquarters:
Carlos Minetti
Executive Vice President, Cardmember Services and Consumer Banking
2500 Lake Cook Road
Riverwoods, IL 60015
Harit Talwar
Executive Vice President, Card Programs and Chief Marketing Officer
2500 Lake Cook Road
Riverwoods, IL 60015
The lesson learned here is to NEVER do business with Discover Card. They flat out lie to you.
|
|
|
Damon
March 31, 2009
Overcharged
I was a Discover Card member since 1987 with an excellent history of submitting payments days if not weeks before the posted due date. Last week I received my statement and to my surprise discover the interest rate on the card had increased to 29.9%, when I contacted Discover Card they informed me that they had increase the rate due to a couple of late payments, one missed the due date by 2 days and one missed the due date by 3 days, because of this they have the right to increase the interest rate.
I inquired if the interest rate could be lowered as the payment delay could have been due to slow processing or delayed mail delivery. I was told that the interest rate could be lowered to 24% but that was all they could do, even despite customer loyalty and 22 years of steady reliable payment. Outraged over Discover Card's extreme lack of customer service I canceled my card and will pay off the balance before week's end.
My advice is to shop around prior to signing up with any credit card company, many have low fixed rates and care about their clientele, credit unions typically offer some the best deals around, always check the amount of interest you are being charged and immediately cancel any credit card company trying to rip you off with unusually high interest rates and by all means beware of Discover Card, may their unethical business practices put them out of business.
|
|
|
Bobby
March 25, 2009
Unauthorized charges
Around 2005 I switched to online payments for most bills, including Discover. I didn't realize at that time somehow they decided to start charging me for protection insurance. I was looking for a receipt so I pulled the entire years worth of billing of the website and found I was paying for some sort of Discover Protection.
I called Discover and Discover Enterprise. It took 5 transfers, 2 disconnects and a about an hour to find I supposedly signed up for an insurance plan that I never agreed to. I asked who my agent was or when I signed up only to find it appeared about the same time I started the online payments. The charge never shows up when you pay your bills that way. It was small enough I missed it.
Well, knowing how fast Discover is when you miss a payment or goe over your limit. Fee, fee, fee. I thought they would be able to deal with this either on the phone or on line. Turns out I have to submit a letter to some PO box and was given two different boxes in 2 different states that might eventually read my letter. I called Discover back and made sure she actually stopped the insurance. Turns out the first woman didn't. Since this seems to be normal business practice of Discover and their insurance program, I filed a full complaint to the Wisconsin Insurance Commissioner's office and requested they place an immediate cease and desist order with them today. I don't know if it will ever be followed up on or not but I'm tired of being ripped off by big companies. How many others have been screwed like this? If you got hit with this scam, file your claims with your Insurance Commissioners too. If we can't get our money back we're going to make them pay with forfeitures to our states.
|
|
|
Steven
March 24, 2009
Overcharged
Discover Card lowered my credit limit to just above my balance. Even though I had a perfect payment history, this was not a problem, bad times in all. Then Discover Card charged the regular interest fees to my account for my current balance. This was normal. But because the interest went over my new credit limit I was charged an over limit penalty. Can they really do this? This is not acceptable! Creating charges by adjusting the limit and all without my knowledge of these events. If they lowered my credit limit and the interest went over my limit, I would be happy to pay the amount over limit because I pay this anyway, but to tack on extra fees is just a scam. Big business should be stopped from behaving as if they can do anything to the consumer and the consumer just has to accept it. Banks are already out of control but the credit card companies are more out of control. I missed just one payment to my JPMorganChase Visa by two days and they set my interest rate to 29.99%. I will not ever do business with them again. But some people are stuck with it because of a high balance and have to payoff four to five times the amount of the balance causing them to go into bankruptcy. I was told that this is just how business works. My thought is that this is greed out of control and anything but business. One mite think that the banks have had this planned for awhile.
|
|
RECENTLY UPDATED REVIEWS
With MONEIORECLAIM.COM, I reclaimed every penny I lost.
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|
