Discover Card

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Category: Business & Finances

Contact Information
New Albany, Ohio, United States

Discover Card Reviews

Benny March 23, 2009
Scam and cheating
Opened a zero percent account. We've paid the bill every month on time. Out of the blue on the most recent billing statement they assert that we didn't pay the bill. We did pay the bill and have record of payment being made and subtracted from our bank account. Discover immediately raised our interest rate through the roof and nailed us with hundreds of dollars of penalties and fees. Their customer service department refuses to look into or fix the problem. DO NOT TRUST these lying, cheating scum and above all do not even THINK about doing business with them. Their zero percent deal was absolutely 'too good to be true.'
Jeff March 7, 2009
Dispute of Charges
Ever been over-charged by a legitimate merchant for a legitimate purchase and had everyone fail to give you your money back? That' s my story with Discover Card and LetsTalk.com.

Discover Card nor LetsTalk are not interested in helping customers who have been over charged resolve the over-charge issue and I'm living proof.

Facts:
1) If they were they would have a process (their dispute process literally does not include over-billing by legitimate merchants having access to your charge card number)

2) Discover Card literally found the attached receipt photo to be completely acceptable -- where the merchant's receipt claims that $99 plus a -$99 credit = $99. Further, Discover Card fully endorses merchants who invoice, then re-invoice with this "bad math."

3) Discover Card will close your case -- no matter what evidence and no matter how well you present the case. The monkeys on the other end simply don't care. They literally cannot grasp the concept that I've been OVER CHARGED by the merchant on a product that I WANT and RECEIVED.

*** This simple dispute is literally not within Discover Card's typical dispute process. ***

I have spent weeks -- online and offline sending and re-sending communications to Discover Financial Services and LetsTalk.com that are very clear: First, I don't FIT in Discover's damn process box for disputes. Second, here's my problem: BEING OVER BILLED by a merchant. Dismiss, dismiss, dismiss.

Thanks Discover Card! Thanks for nothing. Hey, check out the attached receipt. What fantastic math!
Paul February 19, 2009
Unauthorized charges
I set up automatic payments with discover for 2 of my 3 accounts for 4 months, because i use various accounts to pay i didn't want it to last longer. After 4 months Discovercard not only tried to debit my checking account again but kept doing 2 times a week for each account adding up charges on my bank account for insufficient fund carges over $500.00. Discover also charged me for bounce check fees. It got so bad i had to close my account and now my back is coming after me for the charges. when I spoke to a supervisor after about 100 calls in a month from Discover, she said she would make an adjustment to offset the charges, but the adjustment she came up with was to remove there fees only not my bank fees. I sent the letters and never had a response other than 4 or 5 calls a day to the office where i work. When the call they don't state the call is being recorded and when I tell them I am going to record the call at my end they hang up. The calls have gotten so bad that I lost my office position and I was told that if the calls don't stop I will be let go. Various people at the office have stated to Discover Reps that they are calling a business and the Phone does not belong to me so do not call but that Doesn't stop Discover. They have also discussed the issues with people in the office.

If an attorney is out there that can help please let me know.
Julia January 13, 2009
Unauthorized charges
This has been ongoing since 1999 and the harassment and extortion this bank has committed is unreal.

In 2004 I investigated an unfamiliar trade line on my credit report with Discovercard. They told me to send a letter in writing including my name, address, social, and any account identifying information to correct the information.

Within a month of complying, I started receiving calls from their office claiming I owed $6, 000. I told them the story, I did not recognize the account and was looking for information about the debt, how it originated, copies of signatures, sales receipts etc. to establish the true identity of the account holder. They told me at that point they added my social to the account and 'good luck' getting it removed. So much for amicably working to have the false information corrected.

I received a barage of harassing phone calls which all met with a copy of a letter asking for specific notarized information and signatures about the debt. This continued from 2004 - 2006.

In one follow up call in 2006, it was finally admitted I answered their 'challenge' questions incorrectly and obviously the account was not mine. It was admitted on the phone that in 1999 they sent a pre-approval of credit in my name to an address I no longer lived at. They admitted the account was opened fraudulently. I requested something in writing indicating the trade lines would be removed. The woman was hesitant, but wanted to help and about a week later I got a very generic letter stating they instructed the credit reporting agencies to delete the trade line as the account was 'unverifiable'.

My state has a 6 year statute of limitations. It MUST drop. WRONG - Discover card sold the account to their junk debt buyer Weltman Weinebrg and Reis and that is another complaint all by itself with their illegal business practices and history of consumer fraud around the US.

So Discovercard gives my personal information to a junk debt buyer and the calls start again. I send only a copy of my letter stating the account was unverifiable, as well as a copies of the unanswered letters requesting information dating back to 2004.

The junk debt buyer elects to participate in the illegal use of court documents in an effort to phish for information. They put the documents in the name of 'Jane Doe' (obviously they don't know who legally is responsible). Then they put it in the name of someone else with the same first name/different last name than me - I don't even know this person. Then finally they add my name to it on the third attempt.

So here it is 2009 and I the credit reporting agencies refuse to delete the trade lines and allow re-aging of the account to make it appear as a recent charge off.

I write letters of complaint and Discover tells the Department of Banking I fabricated the 2004 document and refuse to comment on the illegal re-aging and still refuse to produce any validating documentation to reflect the ownership of the account and any associated charges.

Still - pending.
DeeDee Lloyd December 24, 2008
Unauthorized Charges
I have cancelled the credit card and they still keep charging to my account. I have called & can never reach anyone. It's a 9.99 charge every month & I want it stopped.
Thanks for your time.
Melissa December 9, 2008
Lost Payments!!!!!!
I recently called Discover to confirm why my November payment had not been posted to my credit card account only to learn Discover had no record of the payment. I learned from the account manager that due to Discover changing their payment address that several million payments are missing!!! And the company is charging late fees and finance charges to all these customers whose payments are simply lost!!! Can you believe this?? Thankfully my check wasn't cashed so I could stop payment, but of course my bank charged me a fee to stop the check. I think Discover should reimburse all the customers that are affected by this and do it immediately!! It's the holiday shopping season too...If you have recently called Discover and they can't locate your payment, please report it on here. The more people that come forward the better so Discover is held accountable for once!!! Ugh
September 19, 2008
Scam and cheating
I have also filed a complaint with the FTC #20289939 regarding this incident. I am a Stroke survivor, and when I applied for an unsolicited application on what was portrayed to be 0fee low interest rate balance transfer card/combo Shell Gas Card it sounded good on the onset. The sales Rep.(Larry) wouldn't reveal his last name took my information and I upon answering questions made mention before anything else was mentioned that I had one blemish on my CRA a BK7 in 2002 brought on by medical expenses. He assured me that if my payment history since then had been fine that would not impact me. I had checked my FICO score 24hours prior and at 702 felt good about my standing but I expressed my concerns of inquiries counting against me and impacting my score. But the offer of a 4% 0 fee balance transfer from my Wells Fargo in Good Standing sounded attractive. They declined due to Bankruptcy in my past contrary to what the Rep. stated and caused me to gain a black mark (inquiry) that will stay for 2 years. These People are Snakes.

Quite frankly after reading some of this feedback it may be a good thing I never got involved with them. However, the fact that you can disclose information upfront before someone commits to a Hard Inquiry on your CRA Report that will stay with you for 2 years is just underhanded business practice.
May 17, 2008
Trillion dollar hold placed on bank accounts!
I had a Discover Card that I had an approximate balance of $3, 000. on. I had some unforeseen circumstances, mostly medical, that caused me to fall behind in payments. Discover turned my account over to an attorney, who took me to court. In the past two months they have received judgment on me for the $3, 000 with an interest rate of 21.99% and attorney fees of around $1, 000. I had offered to pay the attorney's $50.00 but they would not accept it, so that is why they took me to court, because they felt like I was not willing to pay my debt.

As of yesterday, 5-16, 08, the attorneys have placed a trillion dollar hold on three bank accounts that my name is on; mine, my mother's, and my daughter's. All of us are unable to access our accounts. I am assuming that the reason they are doing this is because they would not be able to garnish my pension (state law), and the other income I have would give them only $50.00, (25% of my earnings). My daughter's and my mother's accounts have the money to pay the debt, but it will leave both of them with nothing. The attorney had told me that Discover will not mess with you and it's obvious that this is true. It appears that they will do whatever it takes to receive their money.

My suggestion to anyone who is looking to have a Discover Card. BEWARE!!! If you lose your job or have an unexpected illness and are unable to pay your bill, expect to be turned over to attorneys. I'm sure that I am not the only one this has happened to and I'm sure I won't be the last. I have absolutely nothing good to say about Discover, their attorneys, or the tactics that they have used to recover a $3, 000. debt.
April 13, 2008
Terrible experience!
What Ever You, Do not Get a Credit Card from Discover Card. I always pay more than the minimum allowance before payment is due and I have a good credit score, and they raised my APR to 22.99%!!! People that consistently miss payments and go over the limit have this APR. I probably could get the same APR at a car title loan place. I called in today and asked if they can lower my rate because I pay my bill on time every month and I am only using $2, 200 of the $11, 200 available to me. The soft spoken representative named Pam tells me that they currently don't have any lower purchase rates available at this time. 'Well why did my Apr go up?', I asked.

'In November 2007 Discover Card had a evaluation and decided to raise everyone's rates.', was her reply. And to rub salt in the wound she finishes by saying that if I have any other balances I want to transfer over today, I can get a 5% APR on them.
Well I rather stick my hand in the garbage disposal and turn on the switch before I give Discover any more of my business. So if you are reading this post to decide if you should get a credit card from them.

DON'T DO IT... JUST SAY NO. And you won't have to worry about them bending you over to.
March 7, 2008
Usurious increase in APR by Discover Card
Discover Card APR interest rate increased to 24.99% - but nothing negative on credit report and all Discover payments made timely.

I have had a Discover Card for quite some time. Recently, they raised my interest rate to 24.99%. When I called the company to find out the reason they stated there was nothing wrong with my Discover payment history or credit history records. It was just that now it was their policy to increase the rate for "competitive reasons." When I pointed out that none of the APR rates had been increased by my other credit cards accounts, the customer service representative just repeated that Discover Card had changed policies. It is my strong opinion that the increase in my Discover Card APR is usurious and unreasonable.

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