I have recently opened up a money market and two CD account with Discover.

I experienced terrible delays in processing my transactions, deposits, withdrawls and any other request, the customer service was the worst and arrogant reps at discover bank.

My check book was ordered and did not delivered to me for almost two months, and debit card never arrived for 3 months till I closed the account.

Due to this horrendous practices of Discover Savings (Bank), I moved out my money market funds. But, when I asked them to close my CDs and deposit the money back, there was so much of hassels they created that I have to send them in writing and only fax can be accepted.

When I send the fax as per their request, they told me after three days that I did not agree for fees. Yes, my fax clearly states that they have to any early withdrawl fees because I am closing discover cds because of their terrible customer service and delays in transactions.

The account manager kept me on the phone for few min to discuss it with her seniors or whoever, came back and said, they will not waive any fees on my CDs?. So, I have to send another fax clearly stating I acknowledge and agree for the fees?. Despite my request, the account manager did not help me.

Discover bank and their administration has to be investigated by FDIC, federal regulators and consumer advocate groups for their deception and cheating behaviors of innocent customers.