HELP !!!
Good morning, I am Narvin Tunstall whom live at 2809 Newcomb rd Albany Ga. 31705. My phone number is 229.483.0383. I requesting that AT&T investigate
my communication bill with Dish network. The account is set up in my wife’s name Anita Tunstall with the security number of 2163. This action stated in January went I have this great I deal to up grade my Dish network to HD for
greater service. I called Dish net work in January this year to purchase one HD
receiver. The Dish represented informed me that the installation is free, but the box will cost you $ 253.00. I paid for the cost of the box which were $ 253.00 from my credit card ending in 6984.The Dish network represented told me that my balance is now 0 cent, and all of the transactions with be posted on the next AT&T bill. Time went by and no posting or action and credits up to today.
Also, we purchase a standard received in February this year as well.
This receiver, I did not pay for it with my credit card, but was charged to our
AT&T billing account. This represented told me that he could not collect
payment from me, only to charge it on our AT&T bill. This is the problem,
a direct payment to Dish and not recovering credit on my AT&T bill.
Along with this, also I am bringing charged rent on both receivers and I am only renting just 1 out of 3 receivers. Went I call to speak to and AT&T rep they always transfer me to a Dish rep to handle my problem. The Dish rep tell me that
my Dish bill will be zero out on the next billing cycle, as for today our bill is still not accurate. Dish informed me that AT&T is not posting our payment once Dish post them to AT&T. I asked Dish to send me a copy of my zero balance bill, Dish told me that they could not do so because of the agreement with AT&T.
So I need this mass taking care of; I am paying in good faith, but AT&T is still billing me for the service and equipment. That last payment to AT&T over the phone the rep, she gave me a hard time taking the payment. I do not appreciate
her voice tone. AT&T please take action to correct this, you are the direct problem of the action. I am now paying 200.00 per as of March this year until is mass is taking care of and we are not the only ones and you know this too. This is not good. I am requesting full credit for the box that I paid for, credit for all late charger, credit for none box renters, and credit of paying too much on this bill.

This is my second request asking for this action !!

Contacts [email protected] 229.869.3906 please