We have Wildblue host provider through Dish Network and to call it absolutely horrible would be an understatement!!! First of all, the sales rep neglected to mention how awful this service is but all the techs we've had to check out the speed tell us that this is the worst internet service and to avoid it if possible. The service is as slow or slower than dial up and I'm expected to pay $50 a month for service I could get for $10 a month. I tried to cancel the service but, of course, it is going to cost me hundreds of dollars to rid myself of this rip off service. We have had service techs out here 3 times and still no satisfaction. They neither will let us cancel without a large cost or offered any upgrade remedy to try and redeem themselves. Also, I was unaware that if I didn't sign up for auto pay billing I will be paying full price for the service and not eligible for the promotions. I wasn't offered an agreement in writing, instead they hurriedly went over parts of the agreement on the phone with me and had me agree as a signature. Why is this company able to continue it's deceptive practices on the public?

I had a fraudulent billing on my dish network. I supposedly watched 3 pornos movies with in one hour at 6pm when everyone is just coming home from work and school. I called them and told in this family no one does this but they would not believe me. I am not willing to pay these charges. I argue with them over and over again but they don't want to listen. Is anyone can tell me what we can do as a consumer to fight with dish network for their fraudulent billing. I would really appreciate it. thanks jahn

I received a call from a collections agency stating that I owed over $1, 000 to Dish Network for an account that was opened in Tennessee and never paid. I have never had Dish Network, and I have never lived in Tennessee. Apparently, according to Dish Network, my social security number was used to open the account.

I worked with Dish Network and did everything that they asked me to do regarding getting the issue resolved. This involved filing a police report, putting fraud alerts on all my credit cards, filling out an identity theft affadavit with the FTC, and sending them numerous personal information items, such as my Social Security card, Drivers License, proof of residency, etc.

I followed all of this as I know that it is important to verify who I am. However, Dish Network simply stopped doing anything after I sent all this information. I never received any phone calls, emails, etc.

I called back to follow up and was told to contact their Fraud Investigation Department. I don't know if this is some kind of joke, but the number I called goes straight to voicemail every time and I have never received a call back despite leaving multiple messages. Not amusing.

My credit has been destroyed by this, yet I am still being treated as though I am guilty every time I call Dish Network about this. The issue is still not resolved and has been going on for over 6 months now. I get nowhere when I call Dish Network and wind up just going in circles being transferred from one department to another.

I am beyond frustrated and don't even know where to go from this point. If I don't start hearing things soon I'll be contacting an attorney to get this resolved.

Please forward this complaint to a decision maker at Dish Network: I am really disappointed with Dish Network decision. I called to see the options of lowering my monthly bill. I was more interested in the just the local channels. I was told that it was not possible. After talking to a customer service person, specialist and a floor supervisor. I was told that the best solution would be to get the silver package. The package was $ 29.99 but for loyalty I will be given it for $24.99 for six months. Which I thought was a little less so I was given the price freeze for 1 year. I thanked them for the great solution. I also had a extra channel # 808 (B4U) which I confirmed that it will stay. I was assured that yes this is not a problem. After the change that happened in 5 minutes, now I am looking for my 808 channel but can not find. I have called and talked to 4 people after that at length. Each one is recommended that It is not longer available. If I need it then I need to spend for the package of $ 40 or more. This channel 808 was not part of the conversation at all. I think you guys are fleecing the public with your unethical tactics. I have called to lesson my bill and your (car salesman type) people are skinning me for more money. This is appalling. You all did not leave me a choice but to cancel my service. I have had Dish network for more then 10 years off and on. This is disgusting but you all did not leave me a choice. I was not treated like a customer but was treated very rudely. I am certain that the last four people that talked to me have no interest in treating the customer with dignity. They have to be extremely dangerous to your company and interest. I did not call Dish to cancel my account. Amazingly thank you to your last four employees I was able to say Dish Network Good Bye. Too bad if you keep losing customer in this manner. May be you will not realize it now but one day reality will be telling you the truth to how to be honest in doing business with a customer.

Dish network was supposed to install a dish for our new service. When the technician (and I use that term loosely) arrived, he wanted to run the cable across our roof and through the gutter. We explained that we have a chase in the chimney for the cable wire and he was to install it that way or no way. After about an hour, he said he couldn't run the cable because he didn't have a snake. The next day we had torrential rains and a flood in our living room. We had a roofer come the next day only to find out the technician did some damage around the chimney on the roof. We spoke with dish who said they would make good on the $175 repair bill. Needless to say, they yanked us around, sent out some supervisor (again, loose terminology) that was literally arguing with my husband that she couldn't understand why there was no ceiling damage in our living room. DUH, they should have been glad there wasn't more damage. They never paid and they know it's a waste of our time to even file a small claims suit. The roofer and my husband would have to take a day off from work to do this. So it would cost us $600 to get back $175. Think they knew this? I do.