I too had the unfortunate experience of dealing with these thieves. I was tricked into a 2 year contract at 40.00 a month, suddenly my bill is 80.00 a month, I went ahead and paid the thieves and completed my contract, after doing so, I cancelled, they refused to send a box to return the junk recievers that only worked half the time, and the remotes that stopped working, and part of the dish. They then said I had 30 days to return the equipment and a box would be provided, they never did send it. Now their trying to charge me 500.00 for the equipment. I sent the equipment back and paid for it myself and now they say thay never got it when I recieved an emial conformation of them accepting receipt. Im still stuck in this nightmare. DO NOT DO BUSINESS WITH THESE THIEVES AND DONT BELIEVE THIER LIES. I have direct tv now and now problems at all and it works!!

I agreed to their on line package for a 12 month commitment with free installation. Over the next year the service kept going out whenever it rained, even slightly. This occured at two different locations. When I called to get assistance on two occasions for this problem I was told to tighten the wires which were already secure. The problem persisted throughout my time with them. When I needed to severe relations with them I was told I had a 24 month commitment and would also have to pay a $99 installation fee on top of early disconnect charges. When I tried to return the receiver I had to place three calls. Twice they sent the cartons to the wrong address. In addition they charged a $15 fee since they do not allow you to physically return the receiver to the local installer. If you do not return the receiver promptly they threaten to charge you for the equipment. If I had not been looking for the cartons to arrive I would not have placed the additional calls and no doubt been charged for the receiver. I warn others not to do business with Dish Network. Do not believe their hype, they will bleed you when their ads tell you how much you'll save. Just say 'NO" to Dish Network.

I've been dealing tih dish network for about a year now. Within a year's period, I've had at least 6 outages with my satellite cable. This last time that I called in, one of the representatives tell me that they will have to "mail" me another cable box, in which it would take at least 5 days to get to me... I've had WAY too many inconveniences with these people. On top of all of this, I don't feel like a "valued" customer when I have to prepay for a movie or cable services. This is ridiculous. I've never had to go through this with other cable companies.

Infinity Dish advertises the following for Dish Network:
“Free Activation ($99 Value)”
“Free up to 6 Room Installation”
“Free HD for Life”
“Free Room 2 Room HD-DVR Upgrade ($6/mo DVR service fee applies)”

We called and asked very specific questions because we have 2 HD televisions. We wanted the “whole house” DVR service as advertised by their competition, and we made it very clear that that is what we wanted or the equivalent. We asked very specifically to verify free activation, if that was for 1 or for both televisions. We asked very specifically to very installation, if that was for 1 or for both televisions. We asked very specifically about the HD-DVR and if the $6 DVR service was total or for each television. We were told that the activiation, installation, and service fee would be for both televisions, with $3/month for the DVR service for 12 months, with the cost going to $7 per DVR per month after one year.

It was a different story when the installers arrived. The installation order was only for one HD DVR and for one standard television. There were 3 separate calls to Dish Network and Infinity Dish. The “best” offer to get what we thought we were already getting was to pay an additional $99 for activation and an additional $17 per month for the 2nd HD DVR. I consider this a serious breach in “truth in advertising”, and I can’t imagine how $17 additional per month translates to “Free HD for life”. I currently pay only $10.95 for HD DVR service with cable, and certainly do not intent to pay more when all of the Dish Network advertising claims state that they save you money over cable television. They are guilty of false advertising, and we were almost pressured into paying more.

Watch out for these people. DO NOT trust Infinity Dish or Dish Network.

dish network dropped FX network with no warning . As a paying customer I had no say in the way the it was handled. My attempts to complain about the situation fell on deaf ears. Now I have the hassle of switching satellite companies and I still ended up missing my favorite show, Sons of Anarchy.