Sales reps called numerous times trying to start service for us. We refused many times - finally we were convinced with the caveat that should anything go wrong with our home situation and we'd have to move out of our home, we would be able to terminate the contract and not be held liable for it.

During the very same time that the service was installed - I learned that I would be losing my job and my life basically turned upside-down. My husband was home when the technician came and signed the paperwork without properly reviewing (totally our fault). Given my own situation - I also was not in any proper emotional state of mind to review this documentation and i spent the next few months searching for employment. In August, I found employment in another state and promptly moved away. My family remained in our home another two months and then attempted to terminate dish network service. It was THEN brought to our attention that we signed a one year agreement when the technician came to our home for the installation. We were therefore held liable for the fees to terminate this contract. We told the company representative that we refuse to pay and should they take money from us, we would file all necessary complaints.,

Well, the time has now come. Dish network has taken $277 from our Checking Account and we did not authorize. From the beginning, their sales reps deceived us by letting us believe that we would not be subjected to fees should a termination of contract be necessary. I am fed up with this type of sales practices.

The sales reps are Indian and are targeting other Indian customers. They are convincing potential customers who may not UNDERSTAND the consequences of getting Dish network services. The sales reps do not disclose all the details about the contracts. They are only interested in making a sale. i have read about numerous class action suits against Dish network. Unfortunately $277 is not enough for me to find a lawyer and begin one of my own. I only can do one thing - BEG the American Public NOT To obtain services from Dish network.

Dish network's sales practices are fraudulent and discriminatory in nature.

I will never have Dish Network again and would strongly encourage everyone else to avoid them like the plague! In the 6 months I have had dish network, they have dropped channels twice and raised my bill by $12 dollars even though I signed a 2 year contract with them. Don't even get me started on the special they are running right now with the "free" starz channels. I call to complain about the increase in my bill and finally convince them to put it back to where it was and with in an hour the "free" starz channels were gone!! FREE MY ASS! I wish everyone else would realize they are getting scammed by Dish. I have also been on the phone with them this evening 6 time because of a complaint and been hung up on 5 times by their "awesome" customer service jerks!! DON'T EVER SIGN UP THIS THESE LIARS!!!

I decided to cancel the service the next day after my two years contract with dish. The reasons are simplely:
1. Signed up DishHD Bronz with Disney Channel included. About a year later, Disney Channel disappeared without any notice from Dish; I called them and they said Disney discontinued their contract.(But notice they do offer in different package) But they told me they can not do anything with it but I still have to fullfil my part of contract.
2. I finally connect my internet to the receiver after Dish service agent told me with which they will waive my $5 fee with auto payment. But they advice me to call back once connection is good. I called back they verifed the connection and told me everything else they will take care of. About few days back, I finally looked at my online statement and found that the charges are still there over the last 8 months. I called the customer service, they told me they can not return the connection fee due to the length of the issue ("It is not just about two or three months...")... then I decide to schedule my cancellation...the guy told me the charges are V.A.L.I.D due to they require to be phone line. No consistency here. This company will go down if they keep doing this to consumers...they do deserve another class action lawsuite.
I will never use their service again ever!!! Please inform me if any of our fellow consumers finds out there is one lawsuite I will sign up.

This company advertises their great service and the most channels for your money. What they don't tell you is your 20 dollars a month for the first 12 months is going to turn into 60 dollars a month with all of these crazy "state taxes" that don't exist and fraudulent charges. Not to mention I am about to lose my local news channels because they cant negotiate a damned contract. These people don't care about their customers, they care about the money in their pocket. They installed my dish and it worked great for the first 9 months then I canceled my service plan because for some reason the price of my bill kept going up and up from the original 25$ a month (I have two TV's and 2 DVR's ). So i canceled my service plan and thats when everything starts going wrong... I lose my Television if the sky gets dark, Rain... No tv... Snow.. .nope... What do you think they want when you call them to come out to re-peak the dish 50...60...70 dollars. I would be better off going and buying an acutrac and peaking it myself. I wanted to upgrade my service to HD after being with them for a year... Nope i would have to pay full price for a new install and new recivers and a new dish. WTF THIS COMPANY SUCKS DONT GET DISH NETWORK. And If a Dish rep reads this please e-mail me cause i will gladly tell everyone who works for your company where to go.. After my contract is up( i'm counting the days until September 31st) I will never use your sevice again
Andrew Smith
West Haven, CT
[email protected]

Although I was promissed the same rate for the next 18 months, Dish Network decided to increase my bill by charging me $5.00 more for my HD 120 package beginning March 2011.

My call to Dish was met with 3 representatives happy to remove the fee and charge me the original agreed price. I found this unacceptable since thousands of Dish customers will simply pay by not realizing the increase, or not bothering to complain.

This is poor business and I have chose not to do business with companies that manuever in these ways.

Why would a company throw away loyal customers, well as it turns out Dish Network grew its revenue by over 8% and lost a record 159, 000 net customers during the 4th quarter of 2010.

Since agreeing to acquire bankrupt DBSD for nearly 1 billion dollars it looks like Dish Network is aggressively pursuing this revenue model of increasing revenue by increasing rates while at the same time decreasing its customer base through another huge price increase March 2011.