Hi

VC Number - 01505368481
STB No - 07B9ABF42DS56428

We brought dishtv on 26th January 2008 from Ezone, Jayanagar, Bangalore. They installed it on the 30th of Jan. It stopped working on 6th February. I made a complaint on 7th Feb. And that day onwards I have been calling every day. They keep promising that some one will show up in 24 hours. Till date nobody has. I have spoken Supervisor - Amit Bhat, Saurav, Mahesh, etc, etc.. Every day when you call up magically the supervisor whom I would have spoken to on the previous day will not be there. Also there are no managers ever on the floor. Everyone gives the same speech day in day out. Please give me some time. I will look into the matter. I will speak to the prior mentioned supervisors. I am a different person within 24 hours your complaint will be fixed. This is the last time you will have problems from dishtv. But nothing ever happens. I am starting to wonder if you really have a customer service or it is just a front, so that you can rip off money. Must be feeling great to make money without ever providing any sort of service. You people have found a good con business.

I wonder why Shah Rukh Khan promotes a product like yours. I am thinking of personally contacting him and telling to stop promoting a product where no one in the company has an iota of integrity.

To top all this a customer service representative called to ask how our service experience was and if the problem was fixed. The moment we told that our problem is still not fixed, she said too bad and hanged up the phone. Speaks volumes for your customer service representatives.

I hope at least after seeing this some one good soul in your company would have enough shame left in them to look into the complaint.