I just got off the phone with Dishnetwork, fuming.
I ordered their $24.99 per month service in January. All I want is to watch some news and some kid's stuff. When they came to install, the guy set up everything and told me he has included HBO/Showtime. I said I don't need it. He said I already ordered that and it's free for 3 months, and you can cancel anytime online or call-in.
Coming April, I received the e-mail notice of statement (they demand automatic credit card charge upon ordering) that was $60 +. Tried calling, long wait. So I got online, take off the HBO/Showtime. The screen said: " Your request has been processed." Next month, bill was $65. I tried calling them, long wait and I was really too busy to hold so got online and change the programming again. June, again $65+. I quickly sent them an e-mail: you are over-charging me." No reply. July, $67+.
Finally, I got through to them today. The representative was nice, apologized and took off HBO/Showtime. I asked what about the past months' overcharge. He again apologize but nothing he can do. So I asked to talk to their supervisor. This guy basically said "why you didn't call us earlier? You can't get free program." I tried to explain to him what happened. He still implied that I was trying to get free programming. God know that I haven't watch any HBO stuff at all. I got so angry and told them that their business practice is really just ripping off their customers and this will definitely not do them any good long term.

I am wondering other than complaining here, is there something else I can do.

I have been with dishnet work more than 10 years. We do not have any contract with Dishnetwork. Recently we went to out of town and we cancelled the services. After two months one day the collections agency called me and told me that I owe $12.40. I was surprised. The company never send me any statement or bills and never called me. For that amount they went to collection agency. After so many years I had a dishnet and for only for that amount they went to collection agency..

I have been billed for almost 15 months depite a lack of service for most of that time and repeated requests to have my subscription dropped. I want a full refund and an apology from Charlie Ergen. Early 2010 I purchased a Dishnet satellite system from the Satellite Guys(??) and signed up for a Dishnet subscription. After two months the service stopped and several calls to support failed to find the problem. I believed and was encouraged to believe that the problem was at my end. Throughout 2010 I tried various things at my end and made calls to support without success. Finally in Dec./10 I spent 3 hours on chat until I was finally passed up to Corey at Level 3. He immediately determined that my box had been dropped from the list (DP311) and if I paid $7.95 it would be restored. I did and it was. Annoyed at the fact that I had paid almost 1 $1, 000 because of the failure of Dishnetwork I made three attempts to have my subscription cancel each time being given assurances that this had been done. On 3/12/11 I had a long online chat with Mark (LQ3) and I was again assured that my subscription would be canceled and he suggested I print the chat transcript as proof. This I did but my credit card is stil being billed as of this month. In today's high tech world I realize that things can fall through the cracks but this is rediculous. For starters fire the programmers. If someone's box is dropped obviously he cannot receive the service so it should be automatically suspended along with the billing.

Beware Beware. Dishnetwork added unknown $8 dollars to my account. It was for a service agreement. I did not authorize but was directly deducted from my account for 6months. I called in to inform that the used receiver that they provided was faulty. They mentioned service plan. I said I did not authorize a service plan. They discontinued immediately. Did not offer refund and then attempted to bill me $95 for repairs. They will not prorate service plan and will not reinstate the plan to cover faulty receiver. I signed up for America's Top 120 at $34.99, 12 month contract. They now say because of rate hikes that it is $39.99. Despite contract. Now they are charging taxes. Atop that I was suppose to get an HD receiver. However the creep who installed it did not have one on hand. He said I would get one when available. He installed USED receiver. They will not let me get an HD receiver and want to bill me $250 even though it was included "Free" when I signed up. They are the most manipulative, deceptive company I have ever dealt with in my lifetime. As soon as my contract is up I will never deal with them Again. Think twice before Signing up with Dish Network. CROOKS CROOKS LIARS CHEATS

I have been a customer of Dish for more than 2 years. Until now, I had been satisfied with their service. Recently, VOD and PPV movies started showing up on my bill -- but have never been purchased by me or anyone in my household. They were very nice the first time I called and told me how to lock my receiver so that I could not "accidentally" purchase movies. I locked the DVR and picked out a code that no one would know -- there's only me and my husband in the house anyways (even he does not know the code!). Since that time each month, I have gotten charged for movies that I allegedly "purchased using my remote" on my Dishnetwork.
I have NEVER purchased movies from Dish. I refuse to pay 6.99 for movies when I can go to Redbox and rent them for $1. I have called and told them this and they are now refusing to refund any of my moneys. THey swear that I did them -- I am well respected person who does not "cheat" anyone. I am now getting up to 4 movie charges a month on my account and they do not believe me. They will not send anyone out to look at it -- they will not replace my DVRs or anything. So far I been charged for 6 movies at $6.99 plus tax each. $44 and change all together. They just wont do anything. As of today, I called and will get service through the local cable network instead. Dishnetwork is FINISHED STEALING MY MONEY!