I can't find the featured selection on the site, so I can decline it! Also, there have been other misleading things the "club" has done.

I joined this club to obtain movies for my grandaughter. placed first order in time for Christmas- received nothing by Jan. but they had cashed my check! Called them.. they sent my movies to someone else and had all my info incorrect! finally got movies..then ordered more...this order they messed up also and then mailed me an over due notice! Finally ended my commitment, spoke to rep and told them how disappointed I was and to close out this account. i am still getting the "reply or it will be sent"! Fed Up- rather go to walmart. never again!

Well I can tell you that my experience with the Disney Movie Club has been just awful. First I ordered my free movies, paying for just shipping of course, at the prodding of my boyfriend because it seemed like a good idea at the time to include some kid friendly movies into our collection for when kids visit. Okay I thought to myself it couldn't hurt, I did the Columbia House Movie thing before and it was fine... oh I have never been so wrong in my life! If I had some sort of time altering apparatus, I would travel back through time to that fateful conversation over brunch with that evil little movie club flyer and have said no way and thrown it in the trash. Since I don't have such an apparatus, my nightmare has been as follows. I go online and order my "Free" movies using my Debit/Credit card, and that was my FIRST mistake. So now somewhere in the bowls of hell, or should I say the Disney Movie Club, is my banking information lying there waiting for them to use it at their leisure for whatever they seem to want to charge to it. I get my first shipment of movies, and am happy with the choices, then the nightmare on Cherry Street begins, which is the street on which I live. I get a colorful email from them stating that I had to respond to my featured selection or they would send them and bill me for it. Okay well I don't really want to pay $50.00 for Bambi and Pinocchio, so I respectfully decline. Oh no I didn't according to them because low and behold a few days later I get a little surprise on my bank statement with an unauthorized charge from the Disney Movie Club. Huh I thought that is weird I didn't order anything, so like a patient person I wait to see what it is that they are sending me because maybe my boyfriend ordered something. A few weeks later I get a package in the mail and my boyfriend asks me what I ordered from them, nothing I say I thought you did. I open the package, and there staring me in the face, yup you guessed it Bambi and Pinocchio, funny I distinctly remember telling them I didn't want those movies, yet here they are and I have paid for them, so I package them up and go to return them and realize that I have to PAY for shipping it back to them after I told them that I didn't want it? OMG what is up with that? So they sit on my kitchen Island neatly packaged with the return label taunting me... I am a busy person so they sit there and sit there and I think well hell I already paid for them and they will fulfill my membership quicker, I could save them and use them as stocking stuffer's for Christmas... So I keep them. Next email comes, respond or we will send you your featured selection of Tangled. Nope don't want that one either, I make my selection of NO and delete the email, a few days go by guess what another charge for $25.00 from you guess it the DMC, now at this point I am starting to get a wee bit frustrated with them and since I don't want to fall back into the "well I already paid for it trap and I don't want to pay to ship them back on my dime" trap again, so I call them in attempts to thwart their evil plan, I had come to the conclusion that was what it was, Maleficent herself was behind this, and next they were going to send me a poison apple. Customer service proceeds to tell me that they already printed a shipping label so they can't cancel it, well I didn't order it so you have to cancel it and besides I never authorized you to charge my bank card, after 15 minutes of getting no where I decide to use my law school education and the court room mode kicked in. I proceeded to tell Miss Customer service that her company has committed fraud by using a card that I only authorized for a ONE time charge without my permission, and yes I thought that one would shut her up and make her come to her senses and see that she could in fact stop a shipment that has not actually GONE anywhere yet, throw the stupid label away... Uh no not a chance, she says well in the fine print it says that we can, okay so I am as guilty as the next person I never read the fine print, I just assume that they will be a respectable company, I mean it's Disney for Christ's sakes right? So to cut this little story short I am still to this day battling the evil DMC with the "Featured Selection" as the starring evil villain. But all is not lost I have only two more movies to buy and I found a monkey wrench to throw into their little evil cog-works, I found where on the site where you can DELETE your account information, oh glorious day. So the latests thing I got in the mail from them after I responded that I didn't want my "Featured Selection" was a bill... huh imaging that, they sent a bill instead of a movie with a nice letter attached to it stating they could not obtain proper authorization for my credit card I provided. Well hello of course you can't because you never had proper authorization in the first place for anything other than the original order... duh. So I can now pick my OWN movies instead of their awful featured selections, and I can do so at my own leisure, or within the alloted time frame that I have to fulfill my membership, I think I will make them wait a good 6 months before they get another dime out of me. Keep sending the letters DMC, they make great birdcage liners :) Bottom line is DON'T join, unless of course you want and enjoy dealing with these kind of people.

OMG- hillarious! Here is my exprience with the Disney movie club. Then you decide either way. I went online & ordered my 2 movies on April 6th. I was looking for an Easter present for my 6 year old daughter. Gave it plenty of time to be shipped by Easter-right? I ordeded Snow White and Alice in Wonderland- the total for the 2 movies + costs was $103.00. I thought well, that was pricey, so I checked again and the Alice in Wonderland was over $60.00 itself (because it was some sort of special edition). So, I thought, pricey, but... I'll pay it cause it will even out (5 free movies, right?) in the end. So I submitted payment, then the order was being processed, but it (the messgae after PAYMENT & DC # was already submitted) said that I could not pick the 5 free movies because an account was already in my name. Weird, I thought... I recieved a confirmation email, but then when I got my bank statement- I had used my debit card and no charge was on there-Disney movie club was not on there. Anyways, so I was under the impression that they dropped it or whatever and went on about my life. Then I got my child support put on the card last Tues. (April 19-)and I had desperately needed it cause I was broke- I had spent every dime BESIDES this 120.00 for csupport which was credited into my account cause I had just started a new job as a make-up artist ($67/hr)and am getting my first paycheck May 1st. Anywasy, I called and checked my account balance- and I had $120.00- csright/- So me and the kids pack up, go to the store, & spend about $100.00 on groceries, Easter baskets and presents, diapers, ect and when we go to check out the girl tells me (after waiting in a long line with a 6 yr old and a screaming 13 month old) my card was declined and the balance on my debit card was $16. and some change. Long story short- the Disnay movie club had FINALLY processed my order and took the 103.00 for the two movies and left me up **** creek. I almost cried- I was so embarassed and now was dead broke in a line with two little ones. I called customer service and they told me they could not cancel the order because there had already been a shipping label created and that there was NO OTHER ACCOUNT in my name- omfg. But they will ship the movies, cancel my account, and send me a label to return them as soon as I get them ( I'm sure if I don't... it'll be curtains-lol) and they have stopped the "hold" payment and the money should be on my card teh beginning of next week (April 25, 2011). Hopefully, this will all work out - they seem to be working with me, but NEVER, NEVER again will I be enticed by a "Disney Deal"-lol! All this drama for a cool Easter present ( she loves ALL Disney movies)- I'll never even get to give her-ha.Thanks!

Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account. We had to cancel our credit card and they removed the charges from our account. But D.M.C. didn’t stop sending us bills and notices for many months (still coming as of today). The credit card company already notified them that it was fraud, but I guess they are ignoring it. In any case, it’s very irritating and they should have just canceled the membership when they were told it was fraud by the credit card bank. And then they should be dealing with whoever supplied them with the bad application or whatever it was since there was obviously some sort of kick back involved with the scam.