NCO fINANCIAL services- Disney movie club has a bad acccountant, they are accusing me of not making a payment, we'll l got news for them, because l did make an early payment of twelve dollars on December 27, 2010. And yes l have a receipt of payment.

I think that was ignorant and uncalled for and l demand a apology from the manager of Disney movie club, because l always make payments at the end of each month, also, l'm diabetic, meaning that most of my small pension goes to diabetic supplies, vitamins etc. Iappreciate no further harrasment from them, and l will make a another payment this week.

The club seems like a good deal at the outset. If you do the math you're spending just a few dollars for five DVD's, which conceivably could cost you almost $100. The rub is that fulfilling your agreement to buy four more movies within two years does not come cheap. The only way those four DVD's count is if you pay $19.95 or $29.95 (for Blu-Ray) each, plus shipping. The club has sales, but the sale prices won't qualify your purchases toward your agreement. For instance, right now they have DVD's on sale for $19.17. Even the free shipping offers are maddening, because you can only get the discount for full-priced items, and yet everything is on sale so nothing really qualifies. I recently bought "Beauty and the Beast" on Blu-Ray from Amazon for $15 and got free shipping because my order totalled $25. In order for that purchase to count as part of my agreement with Disney Movie Club, I would have had to pay twice as much plus shpping fees. If I bought 9 DVD's from Amazon for $15 each I would pay $135. Four Blu-Ray's would cost about the same from the club if you add shipping. To me, it's a lot easier to buy from another store as opposed to worrying about the contract.

Member No: 4804989

I joined the Disney Movie Club about 2 months ago when I saw an ad for special Disney movie prices. Naturally, after determining it was an official Disney site I joined and paid the price for the introductory movies. With the holidays and travel I neglected to check my email (I rarely check my email anyway) and didn't think anything else about it until I noticed charges on my credit card statement for movies I didn't order and hadn't received. I have since received the movies and did a lot more checking into this website and what I have found is utterly appalling on these and other pages. I attempted to settle my end of the contract I unknowingly got myself into and purchased the required number of DVDs. Only then did I find out they do not count towards contract fulfillment. I do not want these movies. I was planning on giving out the initial movies as presents but have left them all unopened until this issue gets resolved. I am seriously considering canceling the credit card number they have (and keep charging without my permission) and facing the legal ramifications rather than be held hostage by Disney. I am warning all my friends and family to stay away from Disney Movie Club and am recommending that they stay away from Disney as a company because if they are willing to stoop this low in one thing, they are willing to stoop even lower in others. The family friendly name I grew up with has turned into a warning cry for me and I will never fall into the traps that they are maliciously setting again. Disney has sold its soul and wholesome values to profit. Disney Movie Club, Disney Movies, and Disney Theme Parks have lost my business forever.

This is a wonderful company and we love their movies but their allowed marketing tactics are NOT acceptable. We've been VIP members of the Disney Movie Club for some time. When we started, we received about 1 offer or feature movie of the month. With the holidays approaching we've noticed that we now get a new "Special Offer" almost every other week. One such mailer did not come on time and I was automatically billed this month for a blue-ray title just a week after its notice coming in the mail. I always have the option of returning a title at my cost and waiting for my account to be refunded but the frequency of titles being sent is bothersome at best and is disruptive to our checking account. I've looked at automatically canceling my account but this is not permitted on the web site. They insist you call during business hours to deal with a person on the phone. I want to note that finding this phone number takes a lot of effort to find. Cancelation of an account in good standing is not even in the FAQ or search database on the site. My suspicion is that I will be solicited to and given a polite and passively aggressive "don't go offer" on the phone by a well trained service rep. It's just not worth it any longer. The titles we see being sent to us are not even in our preferred settings or profile. This smells of corporate greed. My account is paid in full and has been in good standing for some time but as I try to perform an amicable and positive discontinuation of services I can not and now I've grown altogether bitter with the Movie Club and how it operates. Disney is a wonderful company and I will continue to welcome their movies and products into my home but it MUST BE ON MY TERMS. ENOUGH MARKETING GREED. I'm frankly surprised this has not warranted a consumer law suite at this point.

i never recieved my movie package of toy story and i recieved the email where it states it was sent out nov.19th, 2010. so i want to know what happened to my movie package that has been paid for and i should be refunded the $38.00 i was charged for i never recieved the movie package. my account number is 4703589. can you pleases help me or whats going to be done ?? hope to hear from you soon.. tina perez.