Either Disney Movie Club, or one of their affiliates signed us up for a fraudulent account. We had to cancel our credit card and they removed the charges from our account. But D.M.C. didn't stop sending us bills and notices for many months (still coming as of today). The credit card company already notified them that it was fraud, but I guess they are ignoring it. In any case, it's very irritating and they should have just canceled the membership when they were told it was fraud by the credit card bank. And then they should be dealing with whoever supplied them with the bad application or whatever it was since there was obviously some sort of kick back involved with the scam.

I recently checked my bank account and noticed that there was over $25 missing from my account. I was surprised to find out that it was Disney Movie Club considering I did not receive anything in the mail or to my email. When I called to complain that I wanted my money back the women said that it had already shipped (oh how convenient) and that she couldnt refund me my money but I could return it through the mail if I wanted a refund. Which prettymuch meant I would have to pay for shipping on something I didn't order in the first place.
I would have understood if I didnt reply to the message to bill me anyway (which is a ridiculous rule by the way) but I didn't receive any kind of notice so I believe I was charged without reason.

Disney sends a packet monthly with a "featured title" that the customer must decline in order for shipping and consequently billing to be avoided. However, it appears that in some instances, it is possible to decline a "featured title" and still receive it. Another little scam being pushed by Disney is that the "featured title" may not even fulfill the membership commitment. In our case, there is no way in the world my family would ever order 'The Prince of Persia' however, as I type this, Disney is sending that title along with another that was a "featured title" that I'm positive was declined. They've billed my card, the money is no longer mine it has become theirs and I have to wait until I get the DVDs, return them, and hope their customer service department feels charitable enough to credit the money back to my card. I've read other complaints and believe they are going to "credit my account" which I've informed them better be canceled or I'm running to the Ohio Attorney General. If you are considering membership in the Disney Movie Club - DON'T DO IT. THROW THEIR PROPAGANDA MATERIALS IN THE TRASH IMMEDIATELY!!! It looks good on the surface, but the plan absolutely SUCKS! And it is nearly impossible to get someone on the phone to deal with their screw-ups. Also, their computer system and their employees are flawless because I was told that I never declined those titles when I KNOW that I did. DO NOT FALL FOR THIS SCAM. They will take your money and you'll play hell getting it back.

A few weeks ago I got four Disney movies in the mail which I did not order. I tossed them. Then my credit card was charged $33.72 by this outfit. They make it nearly impossible to contact them or cancel online. I had to call my credit card company and dispute the bill.

Are there and District Attorneys or State Attorney Generals who care about this kind of consumer fraud? Apparently not. Oh, and what a shame that the Disney company tarnishes it’s good name by licensing with these kind of crooks.

Steve

Made an order and as soon as I finished, didn't want the movies.got billed and now have movies I ordered.Canceled the order a few seconds after making it.will tell every one I meet how this company operates.hope to cost you a lot of business!!!Disney movie club got me so I can let you know how they can't get you!am sending movies back and will never buy or support Disney in any way other then to tell my story over and over.If I keep one person from joining this club I'll be very happy.