Ditect TV
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Category: Entertainment
Contact Information Stratford, Oklahoma, United States
Phone number: 580-366-2056
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Ditect TV Reviews
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Robrert Calloni
December 26, 2009
False Advertisment
We were contacted by ATT to purchase their bundle package for 80.00 per month for 6mo. For the next six months it would increase to 100.00. This was a flat rate, no hidden charges. Also the added extra was a gift card for 200.00. We were told our rate would stay at 100.00 per month for as long as we stayed with Att. All Lies. Never received Gift Card. We have received bills that you can't understand and for amounts well over 80.00. Now we have two bills, one from Direct and another from ATT. I have called and spoke with three customers servive reps and two supervisors. I was told they will get back to me after they listen to the recording of the girl (Leah) who sold us the package. NO calls to date from anyone except Direct telling me they are going to interrupt our service if our bill of 200.00 plus is not paid NOW. What a joke. The really sad part of this whole mess is that my father (age 85) WWII, 100% disabled lives with me and all he has is that TV for entertainment.Shame on Direct TV and ATT for false advertisment. I am going to contact others on this matter. If you have had a similar problem join me in this effort . Enough is enough..
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June 20, 2008
Billing
I signed up for direct tv on Feb. 2nd 2008. The package I was promised ans signed up for was DVR+ for $39.99 per month. Now in my 5th month they have billed me in excess of $387 for the preceding 5 months which is an average of $77.40 per month. Today the cut off my service so I called to vent my anger at there complete encopatense and the following is the result. The last bill I received said I was behind on my bill $171.46, but the person I talked to said the past due Balance was only $29.02 and if I woud go to there web site and pay this amount the service would be turned on, the time was 4 pm. At 5pm I go to there web site and it shows I have to pay $72.00. Then at 6:45 pm I receive an automated call from Direct TV stating that I need to pay $120.00. So I am working with four different amounts from the same company on the same day. This means that they don't have any idea what they are doing when billing customers.
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