About March, 2009 I went into Lowe's and received a quote on some Lamenent Flooring. At first I was given an amount that I could afford to pay cash for but when the installers came to do the work they noticed that all the supplies were not there to finish the whole job. So I went back to Lowe's and found out that they had only ordered the front page bid and didn't order supplies that were on the second page. This put me in a position that I had to use my Lowe's card to charge the other half. I was able to get the No Interest, No Payment for one year incentive program because of this I would be able to pay the balance when I get my Income Tax Return in February or March, 2010. So last week I get a call here at work (which I didn't appreciate) with them telling me I would have to give them a $10.00 payment to keep my account from going to a collection agency, this I did. None of the people I talked to spoke very good English and I couldn't make them understand that my account was on the No Pay, No Interest for one year plan. Yesterday I received in the mail from GE Money Bank, a collection agency, that I must pay the full amount of my account right now. This of course is against the policy I signed up for. I need this cleared up ASAP so that my perfect credit rating won't be tarnished. Please make sure this is taken care of immediatly. Could you please let me know when this is taken care of so that I will know that no further action will be taken. Thank You, Vicki R. Smith, account # 826 7545 900124 6 (Lowe's) or GE 7986759001246, reference GP091609000142 (collection agency)