I placed an order for furniture legs and casters on 2/25/09. When I did not receive the order after a few weeks, I called and was told the items were on back order. I called every few weeks checking on the items and was always told they were on back order. I foolishly waited 4 months before cancelling the order on 7/8/09. Since that time I have been trying to get my money refunded. I have called and left multiple messages for the owner Kris and was always told he would call me right back. I have never received a single call. I have also sent multiple emails without a response. I just want a refund at this point.