We have been customers with DynDNS for at least 5 years. Recently, a rogue employee who managed our DNS and servers, changed the password to our DynDNS account and changed the account password. Our sites went down and we could nothing.

Trying to find an email address for them was not easy! It looks like they want $75 just to get their phone number.

Emails to support AT dyndns.com just bounced.

When I was able to finally reach them thru a secondary account, they send me to a legal link. I ask to speak to a human about this, and they say they won't discuss it.

All they have to do is go look at the WHOIS for our domains that we had with them for 5+ years and see the email address.

They won't change the account email back to this longstanding email address! And they won't talk about it!

Unbelievable.

Looks like we'll be using a different service.