we received a charge of $194.84 for a Norton Annual Renewal charge. This charge has been done by an employee on their corporate card, but the employee has been terminated for over 9 months and we don't have Norton on any of our computers. We have cancelled the card but the bank tells us that because it is an annual charge, we need to call you guys to stop it. I have been trying to call you but I have have been on hold for 3 hours and 8 minutes and still have not talked to anyone.
Will someone please contact me to discuss these charges or please send me a contact number that has people actually taking calls on.
Thanks much!
-Donna Hinze