Dollar Tree
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Category: Websites
Contact Information
Inkster, Michigan, United States
Phone number: 313-825-5444
dollartreefeedback.com
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Dollar Tree Reviews
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billy blake
July 12, 2011
Dollar Tree Survey
I'm trying to get a list of previous winners of Dollar Tree customer survey. I believe they are running a scam and are not paying out with Ipods and thousand dollar winner"s for taking their survey. I have asked for a list of winner's from them with no reply. There for I believe they are running a scam
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madgirl
July 9, 2011
Worst Customer Service
I've experienced the worst Customer Service ever. I hope that no one else would ecperience this. This will be my last time shopping at Dollar Tree. It doesn't matter if I'm paying a penny or millions of dollat, I deserve to be treated with good customer service. This sale's associate was talking about fighting another girl in the store who was actually a customer also. It was very unprofessional. The associate did not greet me and gave me attitude, she also toss my receipt at me and mugg me. she should be treating all her customer with respect. Dollar Tree has become such a big corporation because of its customer. This upset me sooooo much. I am so mad that I have to experience this. Dollar Tree do not deserve to go out of business just because of one sale associate with poor judgement.
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ccasas
June 6, 2011
Bad Management
My fiance and myself made a quick stop to Dollar Tree prior to heading to Wal-Mart on 6/5/11 and from the moment we walked into the store the Manager (Doug) was so rude and obnoxious with an employee that it made me actually cry to see the employee (Stephanie) be belittled the way she was. He was asking her questions and pretty much making comments that should not be heard by customers over the intercom. There were a couple of the customers laughing and I just could not understand why. I had my fiance relay a message to her that Subway was hiring as I had been the day before for dinner. He told her that she did not have to put up with such abuse and she said her manager (Doug) was always that way and that she did not plan on being employed there much longer. I was going to keep quiet and just make a complaint on line but he went to the extent of asking me if I would like to hire a maid for $20.00 and that it would take her two hours to vacuum my floors. I failed to find this amusing as he had been making jokes at the employees expense with other customers in line ahead of me. I know that he could tell that I was understandably upset and when I did not laugh at his question; he asked me what was wrong. This gave me the opportunity to answer his question. I told him that since the moment I walked into the store that he had been belittling and berating the employee and it was just sad to see that this happens in America today. He began to tell me that she was a very slow employee and stopped him before he could go on and explained to him that this is should be something that should have been addressed with her in private; not over the intercom where all of the customers could hear and that he was being very inappropriate. He did not say another word and I know he realized how inappropriate his actions had been. She was up front at this point unpacking boxes and she kept her head down. I told her that I was sorry that she had to work under that type of management and that I would make a complaint on her behalf as an employee as well as on my behalf as a consumer. If you have any questions or would like details of the types of remarks he made over the intercom which totaled about 5 times in the 15 minutes it took me to select the items I purchased; please feel free to call me at 210-367-6257 or you can reach me by e-mail at [email protected]
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Amy Shannon-Holm
May 21, 2011
Mismanagement
My husband has worked there for almost 4+ years. A customer lost money in the store and management told my husband that if the money wasn't found, he would be paying it back with his paycheck. Then he went on vacation and when he returned the manager didn't enter his vacation time so we had to wait until the next pay period and then they still said it wasn't ready so he made them do a cash payout. Now two weeks later, they say that he's no longer in the system and he got no paycheck at all even though they processed the two weeks worth of work that he did. They are telling him that it might be ready for him on Monday. He has to take 95% of the night shifts and never gets a day shift. He gave up a day off to work for someone who was sick last Monday. He shows up every day, does his job and cleans up messes that everyone else makes and they treat him poorly.
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Sheri Snider
March 31, 2011
cashier
There was 5 people in line so, this one lady called out hello the cashier said in a rude way i am coming. when she came the lady was very nice and the cashier was not nice . I dont like to complaine on people but I was very hurt by this lady . She was not nice to anyone. This lady had no name tag the only way I can describe her is she s about 50 years old and colored. To let u know I am not pregested I date out of my race. Can u please take care of this problem ? I shop at the Dollar Tree alot .
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xchroniclerx
March 14, 2011
Abusive Manager
I'm just going to submit a copy of the complaint I just sent to The Dollar Tree. If possible, I will update this with any news.
I have discovered something very troubling at the Dollar Tree store at the following location:
Red Mill Commons - Store #1750
1157 Nimmo Parkway
Suite 102
Virginia Beach, VA 23456
The manager at this store, who I have identified as Barbara McCree, is consistently such a storm cloud that the customers avoid her. She is usually found in a corner of the store somewhere, with no one anywhere near her. I've never seen a smile from anyone who works there, and I am under the impression it is because she makes them miserable.
On a recent occasion, with half a dozen people in the check out line, this manager was called to the register and began screaming at the young lady working the register because the young lady in question asked her how to deposit the money from the register to the bank.
Most of the people in the line, and several others throughout the store walked out immediately, I think a few of them may have walked out with the merchandise they had intended to purchase. A couple even stayed long enough to comfort the clerk who was being abused.
I did a little searching, and it turns out the young lady who Barbara screamed at was halfway through her first day on the job, and had never made a deposit before. As it turns out, she quit the following day. I even know her name, Kimber Torres
This is an example of harassment, and I consider it unacceptable, not to mention legally questionable. This kind of thing leaves the Dollar Tree open to all kinds of legal liability. I will not be shopping at that location anymore, but I will be stopping by now and then to check on the status of your wayward employee.
Thank you for your time, I am confident that the behaviour of Barbara McCree will be handled appropriately.
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Richelletellerstreet
February 15, 2011
Rude employee
After a hard physical therapy session ending late on Valentines day, I came home upset, & found a surprise valentine.. wanting to reciprocate, after runnin errands, in pain I walked in to store @945 to grab a card and candy bar.. upon walkin thru the door the rude employee yells to us were only open 5 more minutes guys, so...u know...
Her words were almost enuf to make me leave immediately! But I purchased wat I needed & cheked out at 951.. store closes at ten! What a jerk! I really didn't need that!
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fbergeron
January 17, 2011
rude store manager
i went to dollar tree store at olivers crossing on petters creek parkway.the manager was jumping over the counters. when jumping he almost hit me.he didnt even say sorry.i got wrongfuly accused of stealling. i was told not to come in his store.or i was going to be arrested.the manager is rude.a girl was trying to do her job her line was very busy .she asked to get help she was agnored by her manager. he sayed im busy do it yourself. she was very upset.i told her why not leave instead of being abbused by him.she sayed she had to have the job because she was a single mom raising a babby.i told her he was very rude.she says he always like that. she says pepole complain abbout him.but it dont do any good.please help get rid of rude manager please.they say his name is jason.sincerly dollar tree coustomer.not ever shopping there again.
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cowgirl64
December 6, 2010
music
I have always loved going into the Dollar tree in Cortez. My mom gets a kick out of me for the reason I love the music they play. It was always hip and up beat not to loud but uplifting. I would dance and sing to myself. I hate going to Wal Mart because it was so inpersonal. Lately when I go to the store it is gloomy no music it just feels dead in there. What has happened? Your store is no longer uplifting. Is your manager a stick in the mud? What happen to the life in there? Not to mention you can hear the conversations of other people in there it is so quite, to much info on people you dont want to hear. You should really check into it. Your store was so much better in years past. I miss it. Could you please see what happened?!!!
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Melissa Burrous
November 4, 2010
foul and vulgar lanuage on job
I happened to be in the area, needed some things, and visited your dumfries store, I encounted two female at work and one off-work male employee, the male and one female were in an aisle, in a private personnel conversation, to the point of a customer needing help at the check-out, the one female told the other, go help ring-up the sale, in which she responsed very loud, why she had to get on the register, as she was using her personnel phone.
Moving through the store, the female who I did'nt see at the time, was doing re-stock, and this same male who was still there, engaged themselves in a conversation, that was loud, and vulgar. None of these employee were being mindful of customer service at all. Nor of their professional attitude of their job. From what I heard, the male address her as Carol. At this point I really had no interest in shopping there. I mostly shop at the Woodbridge store, or Lorton store.
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