My complaint is about the poor service that I have recieved at two individual Dollar Tree Stores. I do not remeber the exact dates because there have been several incidents in which I have experienced bad service. There have been several incidents in which I have asked for help in looking for an item and the employees simply acted as if they didn't want to help me find it or were standoff-ish towards me. I have also experienced this while waiting in line. I once met the manager of one of the Dollar Tree stores; while waiting in line, I wanted to ask her a few questions about recieving an application and about finding some items within the store. However, she acted very cold and standoff-ish toward me and was not really willing to answer any of my questions. It was as if I had to persistently force her to answer my questions! Her attitude towards me was very cold. She just told me to "Come back tommorow!" I simply had to interpret that as if she didn't have any applications or any of the products that I was looking for. The products, which by the way somtimes don't work or malfunction. There are two products which I have brought that don't work. The first is a CD which was supposed to have some music on it but was a blank CD. The second was a lighter (the large kind) which was supposed to work but also doesn't. I know that I should have returned these products to see if I can at least get a reciept and I also should have posted these complaints earlier but I believe that now is a better time than never and I am seriously considering taking my business elswhere.

We visited a Dollar Tree store today. I was astonished by what proceeded to happen. We were shopping for a little while and asked about some painting products. That were out of stock. While we were voicing our question to one of the employees. The other woman next to her stocking a shelve recognized a friend whoam i was shopping with. She proceeded to say She knew my friend and boy she had gotten fat. My friend trying to be polite and astonished she said that. In front of everyone tried to end the converstion. In witch she was also told she was a liar a thief and insulted in several differant ways. I dont know about this woman. I had never met her before today. The fact she decided to belittle my friend, in front of the other employee, and two other customers by the valentines cards appauled me. We proceeded to check out and leave and realized the woman went into the security room/office. We told the cashier who had herd the conversation that transpired . If this store normally displayed this manner of proffesionalisim. If it was common occurance. Then the woman open the office door and proceeded to say the cat my friend had given her. That she told my friend was dead hadnt died but was alive and fine and her kids loved him. For hours after my friend was extremly upset and it ruined her day and mine. I cant believe that someone who is working would start talking like that to any customer its is disrespectful and wrong to behave that way at work even the cashier apologized for that other womans behavior. Its common courtesy not to insult your customers let alone put others in such an uncomfortable position. I wont be going back to that store for along time.

I have been shopping at this Dollar Tree location for the past 5 years. I always go there with my 3 girls and buy a toy there. The toy isle there has a bottom shelf along the bottom of each isle packed with loose toys. The toy isle always has toys on the floor from other kids digging through the loose toys. I went there yesterday, July 23rd, 2008, and my girls and I stood in the toy isle while they picked out some toys. I walked down the toy isle to look at something and when I looked back at my kids I noticed a lady standing at my girls who are 4, 6, and 8, and telling them in a cold and scolding tone to clean up the toys on the floor. My 4 year old asked her why. This lady looks straight at my 4 year and starts to raise her voice and says "Why!!" I walked over to the lady and asked her to stop talking to my daughter. This lady did not know I was their mother and was about to argue with my 4 year old! Well, its turns out my 6 year old was digging through the loose toys and the toys ended up on the floor. I had her clean up all the toys on the floor. Later my 8 year old told me there were already toys on the floor when we got there. I told this lady I did not like the way she spoke to my children. This lady turned out to be the manager. This manager had the worst attitude I have ever seen as a store manager. I asked for the Dollar Tree complaint number which is always busy or you have to leave a message. For as big as this Dollar Tree corporation is they should care more about their customers.

I had an experience the day before yesterday in martell california. My husband, myself, & 3 year old son went to the store to shop. we were shopping quietly, not bothering anyone. The store has several balloons all over the place, so my 3 year old son decided to hold one by the string, not harming it, just holding it, and he was with my husband at the time. A lady claiming to be the store manager by the name of TAMMY came over and grabbed my sons hand, yanked the a balloon out of his hand and told him he can't hold a balloon, he has to put it back! My husband started to react right away and told her she has no right to talk or touch our son. she continued to argue with my husband while i stood in complete shock. I urge everyone in the jackson, martell, sutter creek, California area not to shop at the martell dollar tree!