Dollar Tree Stores
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Category: Services
Contact Information United States
dollartree.com
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Dollar Tree Stores Reviews
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Murtane
June 8, 2010
Manager was talking loudly on her cellphone
The manager was supposedly arranging stock on a shelf in the Easter section but she was on her cell phone from the time I came into the store until I left (approximately 35-40 minutes) and it was very annoying and she very obnoxious. I mentioned it to the lady at the cash register but her reply was.."she's the manager". Others in the store were making remarks and were amazed at how loudly she was talking and at one point she even spoke profanity.
I feel this practice with a store manager is totally uncalled for and should be dealt with appropriately. If I talked on my cell phone for even one minute in my workplace I would be reprimanded and possibly terminated.
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Ramkole
May 3, 2010
Unfair practices to the existing employees
The Dollar Tree located on 1206 Beryl st. in Redondo Beach California is racist and they only hire family which is against company regulations. The store manager Frank M. took over the store in August 2009 and quickly turned it in to a mexican run store. He promoted a cashier named Yonari Dorado to assistant manager and a few months later Frank gave Yonari's sister's boyfriend Chris a job at the expense of other employees hours. I just recently learned that he has also given Yonari's sister Erika Dorado a job. I think that something should be done about this because it is not fair to the exsisting employees.
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Fuwone
February 15, 2010
Awfully rude workers
When visiting dollar tree located on 377 killingly st, there was an older women cashing me out who was very rude to me. when approaching the manager she still procide to be rude, the manager asked her to stop talking to me and he told me he would handel it but at any time no one appologized to me. i asked him for his bosses number he told me it does not matter because all the complaintes go through him. this is not the first time i have had a sproblem in this location that the manager did not take seriouse. i will never return to another dollar tree and i will be letting every one i know, know about how rude your workers are. thank you have a good day.
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SHuker
February 10, 2010
Will not refund my money
I visited this store at Belmont, CA and my cashier scanned one item twice by mistake. I noticed it when I was checking my receipt before I left the store and went back to her right away. I asked her to get my money back. Seems like nothing difficult to do, but she said "Just pick one item from the store to exchange because we don't refund." I told her I did not need anything else from the store any more so just return my money back. She kept saying she cannot refund any money. I felt it was wasting my time talking to her so I asked for manager. I explained the manager what happened and told her I just want my money back since I did not need anything else from the store anymore. The manager said same thing as the cashier that it is a store policy not to refund cash. I told her it is wrong and does not make sense since it's not really a refund nor exchange. But she insisted about no cash refund policy. At this point I felt absurd and left the store. What they are saying doesn't make sense! They took "no cash refund" too literally! It may be only a dollar, but I totally do not understand at all!!
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Dooo
February 3, 2010
Rude and unsafe
My grandaughter is 4yrs old and is handicapped. She requires a small wheelchair that is quite expensive. While shopping at a Dollar Tree in Mississippi with my daughter and granddaughter, a store employee began pushing a large cleaning machine down the isle where we were looking at merchandise. The isle had boxes of merchandise sitting in the isle. The young man ran the machine into my grandaughter's wheelchair.Then, he did not budge-looking for my daughter to move the wheelchair. The wheelchair was pinned between the machine and the boxes in isle. I told him that he could hurt my grandaughter or tear up an expensive wheelchair. He said nothing and went on about his business.In about 10 minutes, I and my daughter paid for our merchandise and left the store.The young man came outside and accused us of placing merchandise in the aisles and then asked us not to ever return to the store. Like the comment I just read on this site about a safety issue at Dollar Tree, this is a lawsuit waiting to happen.Not only am I upset about the careless behavior of this employee, I am also offended at his rudeness.He and Dollar Tree need not worry about me, my family, or co-workers shopping there. I work as a marketer for a company that is about a block away from this store. Our company spent a good amount of money there on decorations, making marketing baskets for medical suppliers and doctors, candies and flower seeds for marketing booths, etc.
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Bulimia
January 23, 2010
Left my daughter heartbroken
Sunrise, Florida: I took my 7 year old daughter to shop for Christmas gifts with money she had saved up in her piggy bank. She had a total of $11.00 (4 dollar bills & the rest in quarters & dimes). When the item were rung up the cashier/manager Latoya refused to accept payment. She stated that she would not take the money and that she was not our bank. I asked her where it was posted that coins were not accepted. (For the record, no posting exsist). She closed the register down & walked away leaving my daughter totally heartbroken! I have contacted the corporate office via e-mail and I'm hoping to hear from them. I believe a written apology is in order & an employee reprimand.
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Tika
January 15, 2010
Awful customer service
I have a problem with the Dollar tree located in Milwaukee, Wi on Silver spring Dr.
I was purchasing items from this store that included glass bottles and items with jagged edges. I was in line for about 15 minutes because the store was crowded, and there is never enough help. I finnaly made it to the register. After the cashier placed my items in the bag, I requested her to double them. She stated to me "that they were not allowed to double the bags". I explained to her that I am not driving, I was walking, and that the bags would tear before I make it home, it happenned to me in the past with bags from this store. I asked if I could buy some extra bags'I was told no" I then told the cashier that I would not be able to take the otems and left the store dissapointed. SO MUCH FOR CUSTOMER SERVICE.
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Kenno
December 28, 2009
Rude employees
I Have a complaint about the store in El Monte, CA about saftey policies and very rude employees. Well i was in the store one of the employees were very careless about handling equipment in the store she was holding a stepping ladder and then lend it against a shopping cart which ended up falling and making the shopping cart roll in the direction me and my 2 year old daugther were standing which we were not that far from her. Luckily it barely bumped her and its wasnt something serious but could of really injured my daughter if it had been pushed a little more harder. When the employee had seen what she had done she didnt even apologize she acted like nothing ever happened and kept doing what she was doing. So i called the store to make a complaint about the situtaion to the store manager and she had the same additude about it and got my name and number down and said she would give it to the supervisor and she would give me a call back but they never did so the management there is as irresponsible as the employees and they need to take training classes for saftey and how to assist customers because this store is a lawsuit waiting to happen.
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Shemo
December 8, 2009
Uncooperative and unprofessional
I spend money almost daily at the Calera Dollar Tree. Several of the workers know my face and i consider them my friends. But the 3 that were here this morning 10/30/07 were not so kind. The red head cashier who all my friends HOPE NOT TO SEE when they walk in was there this am.
She was uncooperative in answering my questions and rude, as usual. When I checked out she continued to be rude so i let her know that people do notice her hateful attitude and that each time i've been in there and she was there she has been hateful as hell.
The manager ( short haired huskey lady) wanted to make a big argument out of the information i gave her, and in front of other customers. I had privately mentioned to the other worker that this one had a bad attitude, but when checking out and she was continuing, i decided to say it to her. That's when the manager jumped in at her defence...
That is why I am writing. They are not looking to improve things over there and i don't have to shop Dollar Trees again.
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