I have been Dominican Hair Salons before but this one has the worst customer service and they do not speak English well enough to provide the service you want. (The only reason I went to Dominican Hair Salon by Massiel was because my other Dominican hair lady moved back to New York). I went this salon to get a trim and cut. On the sign in sheet I wrote down what I wanted a wash, set and trimmed cut. When the girl started to set my hair after washing she only rolled half my hair and attempted to put me under the dryer saying she couldn't roll the back. My guess is because I have natural hair she didn't feel like to the work. I told the Spanish speaking only girl I needed all my hair rolled or it would break off. She called over another girl and translated that she couldn't roll it because it was shorted in the back. The other Dominican Salon I had been going to for the past two years did so without a problem even when my hair was shorter. I pointed to the yellow and orange rollers to let them know that was the size they needed to use. The girl then rolled up my hair with a disgusted look and rolled in patches-no part just took three rollers and rolled the back. Once under the dryer, I noticed the lady sitting in the chair after I was under the dryer was somehow finished before I was. Her hair was twice as long and thicker. I told the girl I was dry after feeling my own hair (and knowing my hair is fine so it drys quick) that I was ready. She told me a little more. Next thing I know it's been 20 minutes and I put the dryer hood up to let them know I'm ready. I sat down in the stylist chair and she blowed and preceded to oil up my hair to finish. I told her i wanted it cut (since that was already on the sign in sheet), she asked me how, I illustrated to her with a comb to cut the back to my neck and trim the rest in a bob style. She said she couldn't cut and Massiel would cut it. Once in Massiel's chair she asked how do you want it cut, I said in a stlye keep the length, like a bob. She began to cut my hair like I wanted, but then went back and started cutting off the top half in layers. Once she finished cutting and curled by in roller style little curls. Nothing like what I asked for and then said well I had to cut the top in layer. I asked who told you to do that! She said you siad you wanted a style. I asked for a bob and got a short cut with hair on the bottom (kind of like those short hair wigs in the store). On top of all that they tried to charge me a $1 for using my debit card. This place is the worst, DON'T GO FOR CUTS! AND STAY AWAY IF YOU HAVE MEDIUM SHORT NATURAL HAIR.