order was delivered all wrong 3 pizzas--1 PLAIN OLD CRUST ( NO GARLIC ON CRUST) THE 2nd pizza--extra cheese ( no garlic on crust) The 3rd pizza sauseage and peparoni (no garlic on crust) ended up with garlic on crust and green peppers I ASKED DELIVERYMAN TO WAIT I then called to state the problem and expected to have the order corrected I also informed that we waited for almost one hour and that my daughter in law had to be at work in two hours the reply shocked me just as much as it mad me mad the man in charge informed me they were to busy to do anything about it he would credit me i informed him we could not eat the pizzas as is he said to return them left me to fend for four adults and two children which was an easy fix just call the competition

well, i called up for my daughter and she was asleep and needed know what time she started work that night, so i could wake her up in time for her to get ready, i called up introducing myself, but was given a rude introduction of what store, and the name of who was taking the call, i politely asked what time my daughter started and all i got in return was '5:30 until 8:30' and followed by them hanging up, i didnt even have time to thank them for doing that for me. i later found out when my daughter woke up that it was the MANAGER ! being a manager he should have known better, im so disappointed that i got spoken to like that, and his attitude and customer service needs adjusting

I HATE HOW COMPANIES RUN OVER THERE CUSTOMERS. I ORDER 2 BOX OF HOT WINGS FROM THIS DOMINOS AND GOT TERRIBLEY SICK . I ATE ONE BOX AND DIDNT EAT THE OTHER. I EMAIL THE CUSTOMER SERVICE DEPARTMENT ON THERE WEBSITE AND THEY RESPONDED THE NEXT DAY SO I THOUGH HEY THEY ARE BEING COOPERATE, SO I THOUGHT!!! THEY SAID THEY WOULD TAKE CARE OF THE PROBELM AND SENT SOMEONE TO COME GET THE REST OF THE WINGS AND HAVE THEM TESTED IN THE LAB. OK I THOUGHT THE RESULTS SHOULD TAKE 6 WEEKS, NEVER CALL ME BACK WITH THE RESULTS.I CALL THEM FOR MONTHS ASKING WHAT GOING ON WITH THE CASE GAVE ME THE RUN AROUND. I DIDNT RECIEVE A REFUND OR ANYTHING THEY BASICALLY CALL ME A LYE IN THE END . I WILL NEVER EAT HERE AGAIN I WAS I COULD SUE THIS PEOPLE! MARK MARGET THE SECURITY FOR DOMINOS IS AN AZZ!!!

I recently had a bad experience with Dominos and will NEVER order from there again. I don't even know why I was a loyal customer for so long, their prices are RIDICULOUS! Around 7:00 pm one evening I ordered a pizza and after waiting an hour, I decided to call in and check the progress of my delivery (BTW, I'm not one of those customers that usually get worked up over the littlest things.. if anything I am too nice and it takes a lot to get me worked up). So the employee tells me that the delivery man will be at my house in a minute so I hang up and patiently wait. TWO hours go by so I decided to phone in again and another employee states that the food should be at my house any minute but I tell them that is what they said two hours ago; all he could say was, "It will be there". When the pizza eventually came, the guy (and it was obvious that he was lying) said that my original delivery man just "disappeared" or "got lost" and they don't know where he went. How the hell can a delivery guy get lost if I live 10 minutes away? And I know, it would have been easier for me to just drive there if I didn't have to babysit multiple children. So why didn't they tell me this over the phone? Shouldn't they have also called me to tell me about the "missing delivery man" situation? Anyways, the man goes on to say that I will be able to get store credit for the delay, I ask him the details about it and if I can retrieve it online since that is the method I use for ordering. He says yes and that I can use the credits on a pizza or something. I get all excited about a FREE pizza and tip the guy $5.00. A little bit too generous for the poor service... and the order was wrong too to top it off. I asked for no onions and they put onions. I asked for mushrooms and they don't put any mushrooms. Are these people special?

So a week goes by and a couple of friends wanted pizza.. I offered Dominos because I had store credit! Or so I thought. I go online, fix up my pizza and search all around for a store credit option but just could not find one to my avail. I then called in, explained what I was looking for and what the previous delivery guy promised me. The guy on the phone seemed all confused and said there was no such thing as store credit. He later transfers me to his manager and I begin to explain my story only to be rudely interrupted with a "Okay, we can ONLY give you a 10% discount. That's it." WHAT THE FXCK! If I ordered a large pizza, that's like $1.50 off! I was baffled and all I could say was "Are.. you sure?" He repeated himself and dismissed the conversation with, "Thanks for calling in."

Not only did they take an ETERNITY to deliver, the employees lied, the manager was rude, and the food order was wrong. Bad, bad experience. Shame on you, Dominos. You just lost a customer. Well.. customers, since my friends refuse to order from them too.

I ordered 6 pizzas and a pasta on September 18, 2009 and first of all i got the pizzas after 50 min and the pizzas were soggy.That time the driver forgot to carry the bottle of coke.Later on he said that i will get the coke within 30 minutes and i got that coke again after 30 min.The pasta was so dry that i was not able to gulp that also.There were few relatives in my house that day and i felt very ashamed.My name is Arijit Saha and contact number is 9999170260.