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china james
January 20, 2011
bad service/cursing
One of the workers were very nasty and rude using foul language during my attempt to call and place an order.
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eazie
January 19, 2011
rude employee/ manger
Jan 18th 2011...Called in an order carry out for a 1 lrg 1 topping pepperoni for 7.99. When i got home started eating the pizza.The crust tasted like dominos crust use to taste. (nasty and flavorless) It didnt taste like it had the garlic sauce on it. I called them and told Chris which claims to be the general mange, what the pizzz taste like. I wasnt calling for anything free just wanted to let him know how it taste and i didnt like it. This guy (chris) said i know the sauce is on there because i did it myself very rudely. I told him it didnt taste like it and i have over half a pizza left and i will bring it to him to taste it if he wanted. At this time im upset because he hade a very smart tone and pretty much told me i was lying. I asked him for his last name because i was going to write a complaint but he refuse to give it to me. So i said thats fine i dont need it i will give the store location (jefferson ave texarkana ar 71854) when i write my complaint. All he said was ok sir. Didnt even try at all to listen to my complaint. He was so unprofessional and he was suppose to be a manger. With that note i wont even eat there anymore if dominos has people like that working for them. He hade no right to get smart with me because i didnt like the taste of the pizza he made. I tried to take a picture but how can you take a picture of taste. Again, i will never buy dominos pizza again. He ruined it for me.
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Dvc92
January 1, 2011
Wreckless Delivery Drivers
I was driving to the the store when a Dominos delivery car approched me very quickly from behind. When I stopped at a stop sign. The driver must not have been paying attention because he had to swerve at the last moment to miss me. He was able to stop his car and ended up next to me. He yelled at me and flipped me off. I continued on my way and the driver approached me again and passed my at a high rate of speed on a residential street. I began following him to get his license plate number. He saw me following him and turned off aff of his lights. He then turned into a dead end street. When I turned to follow him, he drove over several lawns in order to exit the dead end street.
I called the store to report the issue. The person that answered the phone, claimed to be the owner and could not care less about what I was telling him. The only information he would give me was the corporate number and to tell them it was the Mokena store. He made it sound like they get so many complaints that the corporate office would know exactly what I was talking about.
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dcastro49
December 28, 2010
Not recieved order
I placed an order online and was called from Dominos within a few minutes. The woman said they are unable to deliver my order if i can pick it up. I told her she can cancel my order because i have no means of transportation to pick up my order. She then said that she will have someone deliver it. Half an hour goes by and they call me again stating they are unable to deliver my order. I go online and check my account to make sure im not being charged for an order i never recieved. They were charging me for the order so i call and speak with the manager. He states that they refunded the money but my account is showing that they are charging me for the order. He said if i wanted the refund to speed up i need to call my bank. I called the bank and they said the only person who can speed up that refund process is Dominos and the manager keeps saying he cant do anything about it. HORRIBLE EXPERIENCE!!! I will NEVER order from them again.
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Laura Ashburn
December 10, 2010
pizza messup
Two days ago, I bought two specialty pizzas on sale for $7.99 each plus tax. One pizza was fine, but the other was not.I ordered one of the pizzas a supreme specialty without onions and I told them that my daughter and I were allergic to onions. I got home and we had almost finished that pizza when my daughter and I started wheezing and gasping. I peeled back the cheese and found onions hidden there. I brought what was left of that pizza back and told the manager what happened. He gave me my money back on the messed up pizza only and did not even appoligize for it and acted as though it was my fault for not checking the pizza before eating it. Personally, I think he poisoned us on purpose because why would toppings be hidden under the cheese?
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Frank Tuero
December 1, 2010
Order Online
I order the special pizzas !!! (2) for 5.99 each and the driver show up with one pizza for $14 dollars, they doing scam every time they can, beware with DOMINOS PIZZA, I call the manager and he stay that the online order was 1 pizza. I don't care about the money, I care about the scam, I tip the driver very good, they never try to fix the problem, how in hell I order one pizza for $14 and call about the 2 for $14 the same time, I WILL NEVER ORDER A DOMINOS PIZZA NOT MORE !!! the PIZA place was in port saint lucie and the manager's name is JOHN, HE HAVE NOT COSTUMER SERVICE AT ALL, NEVER EVER EAT DOMINOS AGAIN. BEWARE !!! of the scam. Frank Tuero.
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jd4010612
November 28, 2010
treatment of employees
My girlfriend was hired at dominoes in cambridge to work in the store and occasionally make deliveries. She is not very familiar with the area and explained that during hire hence the reason for not wanting to deliver. Every day she worked there during her two weeks of employment she made deliveries which she did without complaining because she needed the job. One of the owners who I believe to also be a manager repeatedly yelled at her and was very mean if she was sent on a delivery which he claimed as his because the tips were better. This was in no way in her control as she did what the other manager told her to do. It got so bad that after two weeks she could no longer handle the abuse and quit. The manager/owner told her he wanted the dominos shirts back which she agreed to. On her way home from her last day there she was in a accident where she rolled the vehicle she was driving. As a result of the accident the EMTs cut her clothing off in route to the hospital. Luckily her injuries were not severe and she was later released from the hospital with a few stitches and numerous bruises and abrasions. The next day I went to this Dominoes with the shirts and a few words for this guy, but he was not in. I left the shirts along with my number for him to call if he wished to be payed for the shredded shirt. He later called me and very rudely let me know that she signed something in her application stating she would not destroy his property and that I had til 3 p.m. that afternoon to deliver his money. After the conversation I was talked out of returning to the store with the money to avoid any kind of confrontation, I have no intention of paying him for the shirt until my girlfriend and I recieve an apollogy. I also have no intention of ever eating another Dominos pizza as long as the franchise allows this type of behavior to be associated the their name.
Jason
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shauntell kenion
November 28, 2010
FOOD POISON
We had ordered DOMINOS PIZZA last night, and everyone had gotten sick. We spent all night with upset stomachs vomiting, nausea, and diarrhea. 2 Adults, 3 children all seen at the ER because of food poison.We will never eat at Dominos again!
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JALAL UDDIN RUMI
November 20, 2010
HARRASMENT OF EMPLOYEE
DEAR
I AM EMPLOYEE OF DOMINOS PIZZA STROE#3338.
AS I WANTED TO GET TRANSFER FROM MY STORE TO ANOTHER STORE -----MY GM(ANOWAR) TERMINATED ME WITHOUT EXPLAINING ME ANYTHING.
I NOTICED HIM LAST WEEK THAT I CAN NOT WORK FOR DUE TO EXXESIVE TRAFFICK WHILE I COME TO DOMINOS AFTER OFFICE HOUR.
I COMMUNICATED WITH ANOTHER MANAGER & WAS AGREED TO HIRE ME WHICH IS NEAR EST FROM MY HOME.
ANOWAR CREATED ARTIFICIAL COMPLAIN AGAINST ME THAT I AM NO LATE NO SHOW.THOUGH I TOLD HIM ONE WEEK ADVANCE.
I WILL SUFFER IN USA WITH MY FAMILY FOR LOOSING THE JOB .I AM SINGLE EARNING PERSON IN FAMILY WITH MY WIFE & BABY.
AS PER MY ATTORNEY--- IF I WON'T GET BACK MY JOB WITHIN TWO WEEKS FROM TODAY...HE WILL FILE A SUE AGAINST DOMINOS PIZAA.
PLS TAKE IMMIDIATE ACTION & LET ME KNOW YOUR DECESION.
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maw-maw
November 20, 2010
slooooooooow delivery
i ordered pizza from dominos pizza. i ordered it at 6:20 they said it would be delivered in about 40 to 45 mintues. it got there at 8:10. i had called and preston the so called manager told me the delivery boy had been gone about 10 mintues that was at 8:30. finally at 9:10 here came the pizza delivery boy with the pizza. i ask him what took so long and he said he had been gone from the pizza place around an hour. what took so long...it only takes about 10 mintues tops to get to my house. i will NEVER ORDER PIZZA FROM YALL AGAIN.pizza hut is better and alot faster, this is not my first time having a bad experence with them but I asure you it WILL be my LAST.
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