I am formally complaining because this man refused to back up his work. He was given $470 for a brake job on my vehicle.

This was two months ago and my brakes are continually squeaking to which he now wants to place new brake pads on and charge me once again for them.

This is his mistake. He used the cheapest possible brake pads to begin with and states this is the reason for the squeak. I asked Don at the time to split the cost of the new brake pads he wanted to put on because I felt this was really his mistake not mine and he wouldn't even agree to that.

I have now found out that the brake pads are not necessarily even the real problem here. So on top of already being ripped off, he was just going to pop on these new pads and 'hope' it was the problem. Again I would have thrown more good money after bad.