YOUR COMPANY HAS CHARGED MY TELEPHONE ACCOUNT TWELVE DOLLARS AND NINETY FIVE CENTS ($12.95) PLUS TAX AND SERVICE CHARGES FOR THE MONTHS OF APRIL, MAY, AND POSSIBLY FOR UPCOMING JUNE OF 2009. I NEVER ORDERED YOUR SERVICES! I EXPECT IMMEDIATE CREDIT ON MY TELEPHONE BILL OR I WILL BE CONTACTING THE BETTER BUISNESS BUREAU IN YOUR AREA AS WELL AS IN MY AREA. MY PHONE COMPANY HAS BEEN NOTIFIED. I TRY TO CALL YOUR "BUISNESS" LINE ONLY TO BE LEFT ON HOLD FOR OVER TWENTY MINUTES AND THEN I AM HUNG UP ON! I TRY TO LEAVE A MESSAGE AND AM UNABLE TO DO SO! TODAY IS JUNE 12, 2009; I EXPECT ALL CREDIT DUE BACK BEFORE THE CLOSING DAY OF JUNE 13, 2009. COMPANIES CANNOT JUST APPLY CHARGES AS THEY FEEL WITHOUT AUTHORIZED CONSENT.!!! COOPERATE I ASK OR THERE WILL BE SEVERE CONSEQUENCES. D. WIDLAK