dossett dental

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Category: Lifestyle

Contact Information
Hurst, Texas, United States

dossettdental.com

dossett dental Reviews

Aimee in Hurst July 11, 2010
Fraud Poor Service Unexperienced Dentist
This complaint is very very true and accurate. The comment proceeding the complaint however is not. I had a similar experience with Dossett Dental in Hurst. I found them on the insurance preferred listing and made a same day appointment as I had a very badly infected tooth in need of a root canal. When the dentist first came in I thought she seemed rather young (come to find out now she is young and only graduated dental school in late 2007.) She evaluated my mouth and came up with roughly around 10 grand in dental work she claimed needed to be done. Immediately came in some foreign lady who had a strong accent and was rather nice. She had me fill out some paperwork and explained it was for financing. In severe pain at the time I didnt think twice about it and signed the form. The dentist wanted to began the procedure that day even though I had always heard in the past that you never work on a tooth that is infected or absessed. She insisted on the procedure and claimed that with my face, neck and jaw completely swollen that she would need to drain the infection. She began by attempting to dedon my mouth. She explained that there would be 3 injections. Now the dentist I had prior to this dentist could give me a shot in my mouth and you would feel nothing more than a slight pressure sensation in your cheek. But this dentist hurt me so bad I was screaming bloody murder with tears pouring out of my eyes. After the second shot I said no way let me up you are not going to work on my mouth. With the needle in hand waiving it in front of my face she says "oh no you are not going to do this. Lay back down and let me finish" I screamed "oh yes I am get out of my face and let me up now" I was balling my eyes out in severe pain. Then the lady with the accent came along and tried to comfort me. "she said come back to morrow and I will pair you up with a different dentist. I walked to the front with her and she had some papers for me to sign. I looked down and there were two reciepts one for $1200 and one for $1800 that read sales reciept transaction at the top and she wanted me to sign them both. I questioned her and asked her what they were for. She said I got you approved for a care credit card for $3000 and these are the charge reciepts where I charged the card for the approval amount of $3000. I said I beg your pardon. She said the card company wouldnt approve you for $10000 which is what you need so I got approval for $3000. I said wait a second why would you charge the card for $3000 when I didnt have any work done today and the insurance company covers all buy $250 of a root canal anyways and I had planned on paying cash for it once the procedure was complete. She said I told you we were going to get you approved for financing you wasted my time. I said ma'am credit back this card for the full amount right now. She told me that it costs Dossett Dental $250 per credit application and I just cost them money. I said why would you charge me $3000? She explained that I would then have an open balance with them instead of on the credit card. I told her that was fraud. She told me that I now owed them $88 for the office visist and prescriptions. I said well are you going to fill the prescriptions for me then? And she said no the pharmacy will do that. So I told her then you cannot charge me for the prescriptions if you dont intend on filling them. I said as far as the office visist goes you can bill my insurance for whatever you need to bill them for. She said ok then you have a $50 copay. I looked her dead in her eyes and said I am not a fool lady, dental insurance has no F***** co-pays! and alittle stunned her jaw dropped as I walked out that door. For the next 6 days my mouth hurt in throbbing pain from where she injected me with shots in my mouth. I didnt notice the pain from the tooth because the pain from the shots was so intense. I also since the appointment went online and found out the dentist has only been out of college since late 2007...yet she was going to perform a major operation in my mouth unattended by any other dentists??? Run for your life you can email me if you want more details or more information that is how serious I am about these people. ARKN2006 at GMail dot COM

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